Dhiraj

May 2026 • Thane West, Thane, Maharashtra 400607, India

5

Very friendly and very supportive

Nyaish

April 2026 • Laxmi Nagar, Municipal Colony, Goregaon East, Mumbai, Maharashtra 400065, India

5

I’m very satisfied with the service provided. The technician was extremely polite and professional throughout the visit. He did a great job fixing the geyser and made sure to address every issue carefully. All the problems were resolved efficiently, and everything is working perfectly now. Highly appreciated!

Shveta

March 2026 • Thakur Village, Kandivali East, Mumbai, Maharashtra 400101, India

5

Great service.

Hemant

May 2026 • Nutan Nagar, Indira Nagar, Kanjurmarg East, Mumbai, Maharashtra, India

1

I am raising a serious complaint regarding the technician assigned through Urban Company for my geyser issue. The technician inspected the geyser and informed me that the thermostat was faulty and needed replacement at a cost of ₹1800, with no warranty. This immediately raised concerns. After declining the service, I called my society plumber for a second opinion. He identified that the actual issue was just a burnt/shorted main supply wire. He fixed it by trimming and reconnecting the wire, and the geyser is now working perfectly. He charged only ₹250. This clearly shows that your technician either misdiagnosed the problem or deliberately attempted to upsell an unnecessary and expensive repair. Such behavior is highly unprofessional and misleading. I request you to: 1. Investigate this technician’s conduct 2. Take strict action to prevent such incidents 3. Ensure proper training and accountability 4. Provide an explanation for this incorrect diagnosis This experience has seriously affected my trust in your service. I expect a prompt response and resolution.

Debrup

February 2026 • Thane, Maharashtra, India

5

Good behaviour , helpful and good at his job

Rakesh

April 2026 • Thane West, Thane, Maharashtra 400601, India

5

Nice work donee by technician

Ekta

April 2026 • Thane West, Thane, Maharashtra 400615, India

5

He didnt open the coil part

Rohan

April 2026 • Kavesar, Thane West, Thane, Maharashtra 400615, India

5

Good experience

Bhaskar

March 2026 • Indira Nagar JJC, Vikhroli East, Mumbai, Maharashtra 400083, India

5

Would recommend again