Rati

March 2026 • Indira Nagar, Kanjurmarg East, Mumbai, Maharashtra, India

5

Wonderful work very professional

Idhant

April 2026 • Garodia Nagar, Ghatkopar East, Mumbai, Maharashtra, India

5

Great Experience

Uddesh

March 2026 • Govandi East, Mumbai, Maharashtra 400088, India

5

Very friendly nature

Hemant

May 2026 • Nutan Nagar, Indira Nagar, Kanjurmarg East, Mumbai, Maharashtra, India

1

I am raising a serious complaint regarding the technician assigned through Urban Company for my geyser issue. The technician inspected the geyser and informed me that the thermostat was faulty and needed replacement at a cost of ₹1800, with no warranty. This immediately raised concerns. After declining the service, I called my society plumber for a second opinion. He identified that the actual issue was just a burnt/shorted main supply wire. He fixed it by trimming and reconnecting the wire, and the geyser is now working perfectly. He charged only ₹250. This clearly shows that your technician either misdiagnosed the problem or deliberately attempted to upsell an unnecessary and expensive repair. Such behavior is highly unprofessional and misleading. I request you to: 1. Investigate this technician’s conduct 2. Take strict action to prevent such incidents 3. Ensure proper training and accountability 4. Provide an explanation for this incorrect diagnosis This experience has seriously affected my trust in your service. I expect a prompt response and resolution.

Richa

March 2026 • Sanpada, Navi Mumbai, Maharashtra 400705, India

3

Was forcing to pay through online mode directly on his gpay .while I was asking to pay through UC app.

M

March 2026 • Nane Pada, Mulund East, Mumbai, Maharashtra, India

1

I want some other person to review my geyser & get quotation of repair again.

Ashutosh

May 2026 • Ambedkar Nagar, Kanjurmarg West, Bhandup West, Mumbai, Maharashtra

5

Excellent attitude, knowledgeable, pleasan

Pulkit

March 2026 • MIDC, Marol, Andheri East, Mumbai, Maharashtra 400059, India

5

Rakesh is really good. He explained the problem nicely and talked to Landlord to make him also understand what the issue is.

Heera

February 2026 • Sector 12, Vashi, Navi Mumbai, Maharashtra 400703, India

5

Very nice work, issue was isolated and resolved properly, thank you