Shadab

February 2026 • near Hamleys, Laxmi Nagar, Thane West, Thane, Maharashtra, India

1

He came and without checking he said he is not a geyser works its plumbing.. without checking he gives false commitment.. so bad service

Bhaskar

March 2026 • Indira Nagar JJC, Vikhroli East, Mumbai, Maharashtra 400083, India

5

Would recommend again

Dhiraj

May 2026 • Thane West, Thane, Maharashtra 400607, India

5

Very friendly and very supportive

M

March 2026 • Nane Pada, Mulund East, Mumbai, Maharashtra, India

1

I want some other person to review my geyser & get quotation of repair again.

M

March 2026 • Nane Pada, Mulund East, Mumbai, Maharashtra, India

1

Geyser is not working - water is not heated. It’s cold & green / orange/ red lights are off even though power is on. So new parts that I paid for are not working & technician damaged geyser as just after half an hour it is not working. I paid 1553 ₹ & I want refund of my money. Very disappointed.

Arnav

February 2026 • Thane, Maharashtra 400602, India

5

Super polite, Sincere and Honest work!! Thanks to him and UC! Perfect work and well Behaved!!

Bishnu

May 2026 • Maharashtra 421204, India

5

Quick and professional work, surely recommend to others.

B

May 2026 • Thane West, Thane, Maharashtra, India

5

Good job

Hemant

May 2026 • Nutan Nagar, Indira Nagar, Kanjurmarg East, Mumbai, Maharashtra, India

1

I am raising a serious complaint regarding the technician assigned through Urban Company for my geyser issue. The technician inspected the geyser and informed me that the thermostat was faulty and needed replacement at a cost of ₹1800, with no warranty. This immediately raised concerns. After declining the service, I called my society plumber for a second opinion. He identified that the actual issue was just a burnt/shorted main supply wire. He fixed it by trimming and reconnecting the wire, and the geyser is now working perfectly. He charged only ₹250. This clearly shows that your technician either misdiagnosed the problem or deliberately attempted to upsell an unnecessary and expensive repair. Such behavior is highly unprofessional and misleading. I request you to: 1. Investigate this technician’s conduct 2. Take strict action to prevent such incidents 3. Ensure proper training and accountability 4. Provide an explanation for this incorrect diagnosis This experience has seriously affected my trust in your service. I expect a prompt response and resolution.