Pet Grooming

Dolly

August 2024 •

5

Great grooming!

Diyana

October 2024 •

5

Excellent service from Faye. She is gentle n patience when handling my cat. Really thankful for Faye

Tan

October 2024 •

2

Groomer is prob a nice person but frankly, there were too many questions prior and during service even though it was prob well intentioned. Even had to check my app when the appointment was late and realised it was because I did not “confirm” the timing by reply to a chat. I booked the service at a date and time stated so if would be done without any additional confirmation and me having to answer questions about whether need to blow dry (shouldn’t there be a standard list of things to do in the service?) after showering or the nature of my cat (a professional should be able to deal with all natures regardless ) or answer a phone call how to enter the carpark when there is a telecom to press for entry. All this made the experience a bit annoying. Also had to have another person present to hold my cat while his nails were cut cos my cat was deemed “aggressive” and she could not handle him alone. No other issues with other groomers cutting his nails before without additional fuss or help needed. Shouldn’t the groomer come with some suitable equipment to help with nail trimming if the cat is more difficult to handle alone? Service was over in 45mins even though it was meant to be 1.5 hours. Perhaps if I was in a better mood today I would have been ok with the additional questions but otherwise I wish it was more fuss free, “automatic”; on time and not done within half the length of time stated:

Haikel

September 2024 •

5

Very informative and patient with my cats. Thank you!

Verified

October 2024 •

3.5

Haircut the first time was excellent. Second booking the cut was choppy and not even. And way too short. Fay is a great Haircutter and punctual but this time it wasn’t the best.

Suguna

November 2024 •

5

Janice was fantastic with Jessie and she was so knowledgeable and patient. I’ve never experienced a professional who knew exactly what to do to handle timid dogs and Janice did such a wonderful job.

Fion

November 2024 •

5

Faye is very patient with my fluffy baby… she don’t rush to finish and take time to make sure fluffy is ok and comfortable. She clean up the place when she finish grooming.

Syahira

January 2025 •

5

Dave was very professional and patient with my cat. She gave advice on what to do with matted furs and the up keep. Overall, we are very happy with the service provided :)

Liying

August 2024 •

4.5

Patient and good with putting my cat at ease