Chimney

Rakesh

July 2025 • Akshayanagar, Bengaluru, Karnataka 560068, India

5

He has done a really good job.

Biswamit

May 2025 • Indira Gandhi Housing Colony, Gharebhavipalya, Bengaluru, Karnataka 560076, India

3.5

This feedback isn't about the service executive's performance, as he was decent and made an effort to clean the Kaff Chimney and Hob using materials provided from the house. However, the deep cleaning service advertised by Urban Company, which supposedly includes steam cleaning, fell short. Specifically, the executive didn't have: 1. Steam cleaning equipment 2. Basic cleaning solution or powder (he had to purchase it from a nearby store after arriving) 3. Cleaning cotton or clothes (none were provided by Urban Company) These omissions significantly deviated from the advertised service and thus really not acceptable

Kangkana

June 2025 • Singasandra, Bengaluru, Karnataka 560068, India

5

Great professionals. Timely service and humble people

Anita

July 2025 • Srinivasa Nagar, Hal Layout, Singasandra, Bengaluru, Karnataka 560068, India

5

Good experience

Abhijeet

June 2025 • Bengaluru, Bangalore Urban, Karnataka, India

1

he left the place saying he will and come again to take the chimney to service center. since then no response and out of reach.

Shubhra

June 2025 • Bengaluru, Bangalore Urban, Karnataka, India

1

Not cleaned properly oil coming out still

Priyabrata

June 2025 • Post, Karnataka 560100, India

5

Asif has done an awesome job. This is the first time in 10 years I have opted for deep cleaning and Asif made my Chimney in new condition. He also suggested periodic maintenance. Anyone looking for a chimney cleaning book with Asif without any second thought. He has taken my chimney and again fitted it within the promised time.

PRATIP

June 2025 • Phase 7, Arekere, Bengaluru, Karnataka 560076, India

3.5

I understand that the Chimney is a basic model and not an 'Island Chimney'. However, your representative, who took away the Chimney on 8th June and completed the job and delivered on 18th June, collected the charges as applicable for the ISLAND Chimney. Extra charges collected along with Tax should be refunded. Your App. does not have any Customer care contact number available. It is one way traffic. Only Urban Company can contact me but I cannot contact Urban Company even in case of emergency. In the Chat communication, you will observe that, it was officially declared that the Chimney got misplaced as the representative had taken away the Chimney with him. The Company had asked me to submit the original purchase Bill from Elica Chimney for calculating the compensation amount for loss of Chimney Suddenly, on 18th June, the same representative, who had originally collected the Chimney, appeared from no where and brought the repaired Chimney. All these, 11 days, I was kept in the dark and UC never informed the current status of the Chimney or its whereabouts. Till date I could not verify the Serial no of Chimney. So far as the machine number is concerned, it was alleged that the number had disappeared during the process of chemical cleaning. They could have taken a photo of the machine number as well for my satisfaction The way I was harassed during this period is unexpected from Urban Company

Phani

June 2025 • Akshaya Gardens, Akshayanagar, Bengaluru, Karnataka 560076, India

5

Professional was good at service