Jayanti

July 2025 • Jalahalli, Bengaluru, Karnataka 560013, India

5

Very good. Excellent work.

Radhika

May 2025 • Gokula Extension, Mathikere, Bengaluru, Karnataka 560054, India

5

Good response and efficient execution

Bharath

December 2025 • 3rd Stage, Basaveshwar Nagar, Bengaluru, Karnataka 560079, India

1

Complaint: Job Marked as Completed Without Completion of Service I booked a chimney repair service through Urban Clap. The service person visited my home and collected chimney parts for repair, assuring that rat-protection pipe repair and chimney fitting would be completed after the required parts were ordered. An amount of ₹6,400 was collected as service charges, and I was clearly informed that the parts would take a few days and the technician would return the following week to complete the work. However, no one has returned for fitting the chimney or pipe repair, yet the Urban Clap app is incorrectly showing the job status as “Completed.” Additionally, the service person who visited is not responding to calls, and I am unable to raise this issue through the app, as there is no suitable option in the automated chat system for this problem. This is extremely concerning, as: - The service is incomplete - My chimney parts are still with the technician - The job is wrongly marked as completed - I have no way to communicate through the app I request Urban Clap to urgently intervene, arrange immediate completion of the pending work, or initiate a refund with return of my chimney parts. Please resolve this issue at the earliest.

Mohit

May 2025 • Basaveshwar Nagar, Bengaluru, Karnataka 560079, India

5

The executive was very helpful and explained all the issues in detail. Appreciate the effort.

Rishika

July 2025 • Gokula 1st Stage, Nanjappa Reddy Colony, Yeswanthpur, Bengaluru, Karnataka 560054, India

5

Good service

Verified

December 2025 • S.S.I.Area, Dayananda Nagar, Rajajinagar, Bengaluru, Karnataka 560010, India

1

Partner disappeared with the entire chimney! Not picking up calls

Kalika

January 2026 • Stage 1, Yeswanthpur, Bengaluru, Karnataka 560022, India

5

Excellent work done. Very professional

V

December 2025 • Nagapura, Bengaluru, Karnataka 560086, India

1

Nothing done. Asked me to contact company as it is under warranty

Sreeparna

July 2025 • Karnataka 560022, India

1

Partner said that new motor was put, but picture shown is of old 2013 model. Not new and maybe not changed at all. No change in performance observed on motor performance. Refused to show the motor post service and fled from house when I spoke to customer care executive and the person instructed him to show me the part. Need urgent help with senior technician visit