Chimney

ARCHANA

February 2026 • Canara Bank Colony, Vijayanagar, Bengaluru, Karnataka 560072, India

5

Keep up good work

Rajaram

October 2025 • VHBCS Layout, Kirloskar Colony, Basaveshwar Nagar, Bengaluru, Karnataka, India

5

Excellent and patient service

Sushmitha

March 2026 • Mysore Bank Colony, 12th Block, Srinivasnagar, Banashankari, Bengaluru, Karnataka 560085, India

5

Service was good and met my expectations

Vishisht

March 2026 • Amarajyothi Nagar, Vijayanagar, Bengaluru, Karnataka 560040, India

1

This so called "professional" is not a professional at all he doesn't do any job properly. He brings a stranger into the house and that stranger does the cleaning. The professional did not take the OTP before starting the job and the professional was not in the professional attire which is provided by the company. The stranger did all the talking instead of the professional. The stranger used some cloth which was not that light weight and said that suction was not working properly, later after the professional went i used a tissue paper to check the suction and it was working properly and the so called "professional" did not carry the proper materials he used our tissues present in the kitchen and asked if we could get a cloth. The professional should have carried the cloth instead of asking the customer and that's not all the two guys broke the electric kettle while talking to him and the professional doesn't agree that he broke the electric kettle. The professional asked if they could get hot water i mentioned you could use the stove or the geyser water (which is already hot when the professional arrived) they mentioned that if they could use the kettle i agreed that they could use it. They mentioned in the call they used the kettle only for 5 mins which is a big lie. They used it so many times. I smell a pungent odour in the house, i asked the professional what that smell was and they said that it was the chemical they used but it was the burning smell of the kettle. they mentioned that they will do the 1000 ruppe cleaning but i said no to that, before that I asked them what is that they said that they will remove the chimney and take it to chemically treat it and bring the next day. It's clearly mentioned in the app that the professional should use steam technology that's why I said no. And the professional is not professional at all. I say please take proper action against him. He damaged my property, brought a stranger to the house without prior informing the customer, did not do the job as mentioned in the service, said that the chimney is not working but it was working, did not wear any urban company uniform, the professional did not carry the required items for the job and they were on their phone instead of doing their job, the professional did not anything everything was done by the stranger, it's mentioned that the professional started the job at Sunday 2.38pm to Sunday 2.39pm but the job was done on Friday, they should have took the OTP before starting the job cause how would I know they were from urban company, there was a stranger and they were not wearing a uniform. It's a very dangerous act. Cause it could have been someone else i.e., a burglar. The professional brought a stranger into my house without my consent. Which is clearly trespassing when I was home alone and he broke the kettle which is property damage.

Bharath

December 2025 • 3rd Stage, Basaveshwar Nagar, Bengaluru, Karnataka 560079, India

1

Complaint: Job Marked as Completed Without Completion of Service I booked a chimney repair service through Urban Clap. The service person visited my home and collected chimney parts for repair, assuring that rat-protection pipe repair and chimney fitting would be completed after the required parts were ordered. An amount of ₹6,400 was collected as service charges, and I was clearly informed that the parts would take a few days and the technician would return the following week to complete the work. However, no one has returned for fitting the chimney or pipe repair, yet the Urban Clap app is incorrectly showing the job status as “Completed.” Additionally, the service person who visited is not responding to calls, and I am unable to raise this issue through the app, as there is no suitable option in the automated chat system for this problem. This is extremely concerning, as: - The service is incomplete - My chimney parts are still with the technician - The job is wrongly marked as completed - I have no way to communicate through the app I request Urban Clap to urgently intervene, arrange immediate completion of the pending work, or initiate a refund with return of my chimney parts. Please resolve this issue at the earliest.

Chandrashekar

March 2026 • Bengaluru, Karnataka 560079, India

1

Damaged parts not clean properly issue solved by company owned service technical team need to give them proper information about the product and service training. Don't contact unknown person be do contact directly to company brand service center.

Sheela

January 2026 • Udayam Nagar, Rajajinagar, Bengaluru, Karnataka 560021, India

1

he gave wrong advice, he told to buy tools costing 5000 rs which is wrong , these ppl are out there fooling, previous experiences from urbanclap also was very bad. toilet service we booked he said the stain wont go and he didnt do the service and he was so rude and for for panel installation also wrong advice that guy gave and did it for 2 months dragging it. urbanclap near rajajinagar they provide such bad service, please try to fix it only this area these professionals are like that, urbanclap u will lose customers if u professionals are this bad.

Geetha

October 2025 • Okalipuram, Srirampura, Bengaluru, Karnataka 560021, India

5

Supper service

Anirudh

November 2025 • Avalahalli, Muneshwara Block Avalahalli, Stage I Banashankari, Banashankari, Bengaluru, Karnataka 560026, India

5

Happy with the service