Ragini

December 2025 • Kempapura Agrahara, Bengaluru, Karnataka 560023, India

5

Very Good Service

Bharath

December 2025 • 3rd Stage, Basaveshwar Nagar, Bengaluru, Karnataka 560079, India

1

Complaint: Job Marked as Completed Without Completion of Service I booked a chimney repair service through Urban Clap. The service person visited my home and collected chimney parts for repair, assuring that rat-protection pipe repair and chimney fitting would be completed after the required parts were ordered. An amount of ₹6,400 was collected as service charges, and I was clearly informed that the parts would take a few days and the technician would return the following week to complete the work. However, no one has returned for fitting the chimney or pipe repair, yet the Urban Clap app is incorrectly showing the job status as “Completed.” Additionally, the service person who visited is not responding to calls, and I am unable to raise this issue through the app, as there is no suitable option in the automated chat system for this problem. This is extremely concerning, as: - The service is incomplete - My chimney parts are still with the technician - The job is wrongly marked as completed - I have no way to communicate through the app I request Urban Clap to urgently intervene, arrange immediate completion of the pending work, or initiate a refund with return of my chimney parts. Please resolve this issue at the earliest.

Rajesh

October 2025 • BDA Layout, Marilingappa Extension, Naagarabhaavi, Bengaluru, Karnataka 560072, India

5

Explain very well about the issue

V

December 2025 • Nagapura, Bengaluru, Karnataka 560086, India

1

Nothing done. Asked me to contact company as it is under warranty

Triveni

November 2025 • Marenahalli, Vijayanagar, Bengaluru, Karnataka 560040, India

5

Very glad, experienced and knowledgeable person. Thanks Mr. Rajesh

C

February 2026 • Malleswaram, Bengaluru, Karnataka, India

2.5

The service was scheduled at 5. He called and said he will come at 2:30. But didn't turn up until 4pm. He brought another person with him as well. They only brought the chemical with them, no other equipment/tools were brought. Even the steel wool had to be provided from our end. Initially, he refused to clean the burners. He was only going to wipe down the chimney and stove. It was only after we showed him the details of the service on the app that he agreed to do it. After the service, there is a kind of greasy residue left on the stove.

Srikanta

October 2025 • Annapurneshwari Nagar, Bengaluru, Karnataka 560072, India

5

Very good service and hemanth explained about chimney very well thank you for uc

Srikanta

October 2025 • Annapurneshwari Nagar, Bengaluru, Karnataka 560072, India

5

Good service

Ravi

September 2025 • Shivananda Nagar, Govindaraja Nagar Ward, 9 Block, Naagarabhaavi, Bengaluru, Karnataka 560072, India

4.5

Need to adhere for the time agreed