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Native Water Purifier

Q: Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month Book now

Q: Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost Book now

Q: Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground Book now

4.84

129K reviews

Models

Native M1

4.85 (77K reviews)

₹13,999

Native M2

4.82 (52K reviews)

₹17,499

Native UPS for M2

4.86 (554 reviews)

₹1,399

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Frequently asked questions

What is the maximum TDS for which TruWater purifier will work?

Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)

How does TruWater machine help me reduce water wastage?

Machine comes with an extendable pipe to reuse water for other applications

Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month

What all is included when I purchase a TruWater RO?

Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)

Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost

What are the AMC charges?

We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199

Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground

What are the installation charges and what items are covered in installation?

a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.

What is the 7 day trial?

We provide a no questions asked return policy within 7 days of installation of the RO

What are the dimensions of the machine?

TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)

Native Water Purifier Near Me

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.

Sandeep Kumar did an excellent job installing our Native M2 water purifier. His professionalism, attention to detail, and clear communication made the entire process smooth and hassle-free. He handled the installation with great care and ensured everything was working perfectly before leaving. Moreover, his polite and respectful behaviour truly stood out. Highly satisfied with the service — thank you, Sandeep!

Rishav

July 2025 •

Very good person. He installed Ro very quickly and nicely. I am happy with the experience

Abhishek

July 2025 •

Great work

Deepak

July 2025 •

Shubham was having deep knowledge about ro

Verified

July 2025 •

Nice job done

Astha

July 2025 •

Timely and professional service.

Suman

July 2025 •

Service was good ! My experience with urban company was a 10/10

Athar

July 2025 •

Very very good experience bahut achcha

Lalita

July 2025 •

Hilal was Excellent in explaining. Very patient and did a very good job from installation to operation

About Native Water Purifier

About TruWater by Urban Elements

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.

After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.