Samuel

May 2026 • Sankalp Colony, Malad East, Mumbai, Maharashtra 400097, India

5

Good service

Shruti

May 2026 • Mumbai, Maharashtra, India

1

Did not submit the estimate whereas he confirmed that it can be found online on urban clap.

Sushma

May 2026 • Chembur, Mumbai, Maharashtra 400071, India

5

Good service

Chetan

May 2026 • Taloja, Panvel, Maharashtra 410208, India

5

Misra Ji is extremely professional and kind. I will recommend him for everything

Amit Anshu

May 2026 • Mogra Village, Hind Nagar, Natwar Nagar, Jogeshwari East, Mumbai, Maharashtra, India

5

Very professional and helpfu

Hetaxi

May 2026 • Mumbai, Maharashtra 400066, India

5

Five-star service! The technician resolved a noisy geyser issue by thoroughly inspecting the NRB valve. He was polite, highly knowledgeable, and explained the water pressure dynamics clearly. Super helpful!

Kanchan

May 2026 • Khoni Pagadyacha Pada, Maharashtra, India

5

Mr. Mohsin, the plumber, was so humble, soft-spoken, and finished his work on time. Thank you to Urban Company for having such hardworking people on your team. 🙏

Mohinish

May 2026 •

5

Very well experienced and professional

Hemant

May 2026 • Nutan Nagar, Indira Nagar, Kanjurmarg East, Mumbai, Maharashtra, India

1

I am raising a serious complaint regarding the technician assigned through Urban Company for my geyser issue. The technician inspected the geyser and informed me that the thermostat was faulty and needed replacement at a cost of ₹1800, with no warranty. This immediately raised concerns. After declining the service, I called my society plumber for a second opinion. He identified that the actual issue was just a burnt/shorted main supply wire. He fixed it by trimming and reconnecting the wire, and the geyser is now working perfectly. He charged only ₹250. This clearly shows that your technician either misdiagnosed the problem or deliberately attempted to upsell an unnecessary and expensive repair. Such behavior is highly unprofessional and misleading. I request you to: 1. Investigate this technician’s conduct 2. Take strict action to prevent such incidents 3. Ensure proper training and accountability 4. Provide an explanation for this incorrect diagnosis This experience has seriously affected my trust in your service. I expect a prompt response and resolution.