Geyser

Naren

January 2026 • Chennai, Tamil Nadu 600016, India

5

He explained well the issue and sort it

Srinivasan

December 2025 • IIT Colony, Pallikaranai, Chennai, Tamil Nadu 600100, India

5

Installation very neatly done. Special Thanks 🙏

Sriram

January 2026 • Chennai, Tamil Nadu 600122, India

5

Excellent work

Abilash

December 2025 • Chennai, Tamil Nadu 600043, India

1

I don't think I have been charged right. I was charged 1600 for coil and another 600 for labour apart from the 299 paid via app

Karthick

December 2025 • Mugalivakkam, Chennai, Tamil Nadu 600125, India

5

Good service. He was done very quickly and was a polite person. I gave it 5 stars. Near porur location..

Shwetha

December 2025 • Lakshmi Nagar, Nanganallur, Chennai, Tamil Nadu, India

2

Geyser not working again

Balasubramanian

December 2025 • Vijayalakshmi Nagar, Abhinandan Nagar, Nanmangalam, Chennai, Tamil Nadu 600117, India

5

Technicians clearly explains the issue, satisfied for the service provided

Aravind

December 2025 • Velachery Main Road, Dhandeeswaram, Velachery, Chennai,, Tamilnadu, Dhandeeswaram, Velachery, Chennai, Tamil Nadu 600042, India

5

V good service and he gave good tips for maintaining

Jothi

December 2025 • Chennai, Tamil Nadu 600096, India

2

After inspection, the technician only suggested replacing the entire geyser with a new one. I was charged ₹300 just to be informed that there is no possible repair, which I find unacceptable. As per the technician, the bottom parts of the geyser are completely damaged, and even if replaced, leakage may occur again. This conclusion was shared without any practical repair attempt or viable alternative solution. Charging a customer merely to state that the product must be fully replaced—without offering any repair option or clear technical justification—is not a satisfactory service experience. I expected a proper diagnosis with transparent reasoning or at least a feasible repair approach. I request Urban Company to review this case, justify the inspection charges, and consider a refund or appropriate resolution. Looking forward to your response.