Geyser

Kartikeya

April 2025 • Pallavaram, Chennai, Tamil Nadu 600043, India

5

Manimaran was extremely professional and very polite. Understood the task really well, and delivered on it. Would definitely recommend him.

Senthil

April 2025 • Anna Nagar, Mallika Nagar, Meenambakkam, Chennai, Tamil Nadu 600016, India

5

Professional behavior n service

Kishore

June 2025 • Mangadu, Chennai, Tamil Nadu 600122, India

5

Very good work

Geoffer

March 2025 • Chennai, Tamil Nadu 600056, India

3

Geyser wall stand not removed.

Aruna

May 2025 • Kanu Nagar, Ramapuram, Chennai, Tamil Nadu, India

5

Excellent work done by Hariharan jayashankar. Thanks for his nice explanation for operation.

Ajit

April 2025 • Chennai, Tamil Nadu 600116, India

1

Bad Experience. I do not completely blame the service person but mostly Urban Company for not taking responsibility. My geyser was not working and service person stated some parts were to be changed. I agreed only if genuine parts were used. Service person agreed and then dismantled the geyser. Later stated that original parts were not available. As I required only original parts as committed, he left the geyser in the dismantled state and left. Toilet was left in a very dirty state as well as kitchen. Multiple calls to Urban Company and they took no responsibility to either send another service person to repair the geyser and reinstall it or send someone to clean the message. Instead they left the service request pending and then changed its status as no work done. I am considering highlighting this lack of customer service to concerned authorities. I had to dispose of the older geyser and buy a new geyser which was installed almost immediately. I have realised that Urban Company is reliable for low complexity jobs only. For anything that is complex, it is better to go to the manufacturer. I have used Urban Company for so long and very disappointed with lack of taking responsibility. They promised that a supervisor will call but nobody called and instead changed the service request. I lost my money paid for the service and also had to buy a new geyser and also pay to get the toilet cleaned professionally! Zero stars!!

Sriram

May 2025 • Chennai, Tamil Nadu 600088, India

5

Very good service Highly recommend

Janakiraman

April 2025 • Ranga Nagar, Chromepet, Chennai, Tamil Nadu 600044, India

5

Good service

K

May 2025 • Chennai, Tamil Nadu 600116, India

5

Good work