Geyser

Senthil

December 2025 • Chennai, Tamil Nadu, India

5

The technician clearly explained it and executed it

Monika

December 2025 • Chennai, Tamil Nadu, India

5

Very Good and done by neatly

Pradeep

December 2025 •

1

The technician said the gadget cannot be repaired and inspection charges will be applied . No work was done . How have o been charged

Shesha

December 2025 • Nanganallur, Chennai, Tamil Nadu 600062, India

3

Issue not resolved

Jothi

December 2025 • Chennai, Tamil Nadu 600096, India

2

After inspection, the technician only suggested replacing the entire geyser with a new one. I was charged ₹300 just to be informed that there is no possible repair, which I find unacceptable. As per the technician, the bottom parts of the geyser are completely damaged, and even if replaced, leakage may occur again. This conclusion was shared without any practical repair attempt or viable alternative solution. Charging a customer merely to state that the product must be fully replaced—without offering any repair option or clear technical justification—is not a satisfactory service experience. I expected a proper diagnosis with transparent reasoning or at least a feasible repair approach. I request Urban Company to review this case, justify the inspection charges, and consider a refund or appropriate resolution. Looking forward to your response.

Ram

December 2025 • Chennai, Tamil Nadu 600043, India

5

Really good service and customer service friendly

Manivannan

December 2025 • Adambakkam, Chennai, Tiruvallur, Tamil Nadu, India

5

Clear job details and clean completion

Rekha

December 2025 • Chennai, Tamil Nadu, India

5

Very polite, perfect in his work.

Sailaja

January 2026 • Venkata Rathnam Nagar Extension, Venkata Rathinam Nagar, Adyar, Chennai, Tamil Nadu 600020, India

5

Good service