
S/9, Fraser Road, Budh Vihar, Fraser Road Area, Patna, Bihar 800001, India
Native Water Purifier
4.83
144K reviews







Models
Native M1
4.85 (87K reviews)
₹13,499
Native M2
4.82 (58K reviews)
₹16,999
Native UPS for M2
4.87 (723 reviews)
₹1,399
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Transparent Pricing

Frequently asked questions
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
Native Water Purifier in Patna, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
You are here
Customer reviews
4.83
144K reviews
★ 5
135K
★ 4
5K
★ 3
1K
★ 2
760
★ 1
3K

Himanshu
August 2025 • Keshri Nagar, Patna, Bihar 800024, India
5
Polite behavior satisfied with service

Mohammad
August 2025 • Dariyapur, Koiritola, Patna, Bihar 800004, India
5
Awesome experience with Ranjan Jee. Very humble guy. Fully experienced. Highly recommend.

Sumit
August 2025 • Chitrakut Nagar, Danapur Nizamat, Patna, Danapur, Bihar 800012, India
5
Very polite and decent and exprinceed

JUNAID
August 2025 • Patna, Bihar, India
5
Good job well done

Jitendra
August 2025 • AG Colony, Patna, Bihar 800025, India
5
Good work by urban team

Anita
August 2025 • Bihar 800025, India
5
Best performance

Ashish
August 2025 • Begampur, Patna, Bihar, India
5
Very good behaviour. Very polite and able to understand the urgency.

Gaurav
August 2025 • Sadikpur, Patna, Bihar 800008, India
5
Good survives

Pran
August 2025 • Patna, Bihar 800032, India
5
Awesome service by Mr Raja Kumar Patel . Seamless service and quite helpful
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Smart machines at affordable price: Real time TDS & filter life tracking
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
4.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
Installation: Delivery & free installation within 2 days of request
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
MTDS: Retain essential minerals in water
5.
6 stage purification process: RO+UV+UF
TruWater Premium Smart
1.
Large tank capacity: 9 liters
2.
MTDS: Retain essential minerals in water
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Smart features: Real time water quality & filter life tracking
5.
6 stage purification: RO+UV+UF
6.
Installation: Delivery & free installation within 2 days of request
TruWater Elite
1.
Large tank capacity: 10 liters
2.
MTDS: Retain essential minerals in water
3.
Smart features: Real time water quality & filter life tracking
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
7 stage filtration and purification: RO+UV+UF+Copper
6.
Installation: Delivery & free installation within 2 days of request
7.
Goodness of copper & alkaline water
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