Native M2 Pro RO Water Purifier

Purification and dispensing are exactly the same. Both offer the 10-stage purification process and touch dispensing. The flagship Pro model includes a battery/UPS for seamless dispensing in power-cuts which the base M2 doesn’t have. Both models have app connectivity, the M2 Pro provides a more advanced 9-parameter live health check, real-time input/output TDS, and detailed filtration tracking.

The touch dispensing requires power, the M2 does not function during power outages, even when the tank is full.

The M2 Pro solves this with an in-built UPS, allowing you to access the full 8 L tank even during power cuts. If power outages are frequent in your area, the M2 Pro is the ideal choice.

It watches your purifier so you don't have to. Nine internal parameters, filters, membrane, the works, monitored continuously and shown in the app. If a filter is nearing its limit, you are told well before the water's taste or flow ever changes. Most issues get fixed before you would even have noticed them.

The app shows you real-time details of your water: real-time TDS levels, Filter health, 9-point filter tracking, and your daily water consumption. For continuous real-time updates, the purifier needs to stay connected to power. If the power is off, you can still view your previous data; the latest stats will refresh as soon as the unit is back online.

Just a 2.4 GHz Wi-Fi network (not the 5 GHz band) and your phone nearby during the one-time pairing. Once connected, you can check your water quality, filter health and water consumption from anywhere.

Your water usage and filter health, linked to your UC account so the app can show live data of your water quality, Filter health & water consumption. No one in UC or outside can access your data. UC handles this data in line with India's DPDP Act.

This makes daily filling effortless. Tap Glass or Bottle and it pours a measured amount and stops itself. No standing there, no overflow. Free-flow runs until you tap again (Max 3 litres). Perfect for filling cookers and big vessels without holding anything.

It’s 8 litres.

Wall-mount only.

335 × 252 × 546 mm. Just measure your spot before ordering and leave a little clearance on top and bottom for the inlet pipe and tank lid. The professional will help you pick the best position on the day of installation.

Everything. Membrane, all filters, UV lamp, motor, circuit board, labour, and every service visit. All covered for 2 years, no small print. The only things not covered are the obvious ones: physical damage from misuse, or installation done by someone outside UC. Put simply, for 2 years, if anything goes wrong, it is on us.

Native filters are built to last for 2 years. After completing this 2-year cycle, you can replace every filter and renew your unconditional warranty for another 2 years using the Native refresh kit, priced at ₹5,000. This comprehensive kit fully replaces all filters, internal pipings and extends the unconditional warranty coverage for the next 2 years, so you are worry-free for another 2 years.

Other brands charge a higher fee for just a one-year AMC and still bill you separately for parts.

Yes, fully. Your unconditional warranty stays the same no matter whether you bought it from Amazon or Flipkart. 2 years, everything covered. In areas where UC is not present, trained professionals appointed by us handle your service. Once you bought native RO, your purifier appears under the Native tab in the UC app. Every service request is one tap from there. So it doesn't matter from where you bought it. We are always there for our customers.

RO purifies everything fully, and that is deliberate. It is the only way to guarantee your water is safe no matter what is in the supply on any given day. Then the mineraliser and alkaline stages add the good minerals right back, calcium and magnesium, and settle the pH at a healthy 7.5 to 8.0. End result? you get completely safe, pure and healthy mineral water, every single time.

No, that is one of the most common myths in water purification. TDS only measures the total dissolved solids in water; it cannot identify what those solids are. Bacteria, viruses, pesticides, and many harmful chemicals do not show up on a TDS meter. Consequently, water with a low TDS reading can still be unsafe, while water with a slightly higher TDS can be perfectly healthy, as it contains beneficial minerals like calcium and magnesium.

Chasing a low TDS number is the wrong goal. The right goal is to remove harmful substances while retaining the beneficial ones. Native does exactly that: it uses 100% RO filtration to remove bacteria, viruses, heavy metals, and chemicals regardless of the TDS reading. The mineraliser then replenishes calcium and magnesium. Regardless of the TDS, water from Native is always pure and healthy.

No, and you would not want one. A TDS controller raises the number by mixing raw, unpurified water back into your clean water. That defeats the purpose of purifying it. Native does it the right way. The mineraliser and alkaline stages add back only the good minerals, calcium and magnesium, in controlled amounts. You get healthy, great-tasting water without ever mixing dirty water back in.

The price you pay while buying. That is the complete price. Delivery is free. Installation is free. For the next 2 years you pay nothing at all. No filter costs, no service charges, no AMC. The only possible add-on is a pressure kit, and only if your home's water pressure needs it. The professional tests on the spot and tells you before fitting anything. Most homes don't need it.

Installation and delivery are completely free. PRV and PEK are small pressure accessories. They are needed only if your home's water pressure falls outside 6 to 30 PSI. A pressure reducing valve if it is too high, a pressure enhancing kit if it is too low. The professional measures on the spot and takes your approval before fitting anything. Most homes need neither. Even if yours does, you will know before, not after.

Not really. It makes a soft hum only while refilling the tank, then goes completely silent. About 55 to 60 dB, the level of a normal conversation. It is an occasional few minutes, not a constant sound.

Every unit we ship is factory-fresh and factory-sealed. We do not sell refurbished units anywhere, on any platform. Few very minimal wear and tear happens in transportations. That’s it. If the seal or packaging ever looks doubtful, don't install it. You can message UC support on the app and clarify.

Every filter is built to last 2 full years, verified against various Indian water sources. This is a tested commitment rather than a mere claim. If you face any issue, a professional visit is just one tap away on the app and is completely free of charge.

It is genuinely ours. Designed, built, and serviced end to end by Native by Urban Company. And it is designed thoughtfully as per Indian household needs. Our professionals serviced RO purifiers of every brand before we built Native. We knew exactly what fails in Indian water, and we designed around it. That is also why we can offer an unconditional warranty no one else does. We know this machine inside out.