No wifi connected.

Mobile app performance. We need to turn off and on the power for 5 times to connect to mobile app. Otherwise all perfect

Very good service

Good Work

Came on time to the service. Was very polite and patience in explaining the features. Overall a good experience with the installation process

He stayed late to ensure no leaks

Job completed successfully

Saravanan’s work was excellent. But I had a very bad experience with the Customercare call centre and also few more issues related to the RO unit. 1. I requested for call back through the mobile app at least 4-5 times within a day but received the call only on the 3rd day, that too after the installation. 2. The LED for power and filter are not at all working in the RO unit and the service engineer said this will not work and there is no connection available for this in the unit. Then I don’t know what is the purpose of these status indicators. Since they are not at all glowing, I feel that the RO unit is a faulty one. 3. I bought this premium smart unit only because of the option of connecting and monitoring this through the mobile application. But after the installation the service engineer said there is no mobile application available for iPhones and it is available only for Android. I wanted to discuss all these issues with one of your subject matter expert. Please arrange a call back at the earliest to discuss this. Thanks

New Water purifier tap sent by company taken by technician and informed that the tap is suitable for higher end model.He replaced another one what he has with him. Rs.200/- charged by him for removing existing water purifier from wall with out.any receipt. Moreover he informed that there is no AMC available for the new water purifier supplied by UC. If it is true there is no meaning in buying UC product without AMC in the coming year onwards.