
Nungambakkam, Chennai
Native Water Purifier
4.84
118K reviews







Models
Native M1
4.85 (71K reviews)
₹14,999
Native M2
4.82 (48K reviews)
₹18,499
Native UPS for M2
4.86 (536 reviews)
₹1,999
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Frequently asked questions
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Native Water Purifier in Chennai, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.84
118K reviews
★ 5
110K
★ 4
4K
★ 3
1K
★ 2
625
★ 1
2K

Dhinakaran
June 2025 • Pallavaram, Chennai, Tamil Nadu 600043, India
5
Service was good and all the process explained

Manish
June 2025 • Thazhambur, Tamil Nadu 600130, India
5
He installed device very well

Nayomi
June 2025 • Thiruvanmiyur, Chennai, Tamil Nadu 600041, India
5
Good work done by the professional.

Karthi
June 2025 • Nemilicherry, Chennai, Tamil Nadu 600044, India
5
Neat service done quickly

Sidharthabasu
June 2025 • Korattur, Chennai, Tamil Nadu 600076, India
5
Good professionalism and attitude.

Vedprakash
June 2025 • Vandalur, Tamil Nadu 600048, India
5
Very good service

Kiran
June 2025 • Egattur, Tamil Nadu 600130, India
5
Excellent service. Explained all the details about the product by the technician.

Sathish
June 2025 • Velachery, Chennai, Tamil Nadu 600042, India
5
Hii!! Today I received my UC Native M1, and it was installed the same day by Fazil. He did an excellent job and explained everything about the product in detail. My experience with UC has been seamless so far, and I’m happy to be a satisfied customer!

Dhamodharan
June 2025 • TMP Nagar, Min Nagar, Ambattur, Chennai, Tamil Nadu 600053, India
5
Excellent service..
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
4.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
5.
Smart machines at affordable price: Real time TDS & filter life tracking
About our RO Water Purifiers
TruWater Premium
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Large tank capacity: 9 liters
3.
MTDS: Retain essential minerals in water
4.
Installation: Delivery & free installation within 2 days of request
5.
6 stage purification process: RO+UV+UF
TruWater Premium Smart
1.
Installation: Delivery & free installation within 2 days of request
2.
MTDS: Retain essential minerals in water
3.
Smart features: Real time water quality & filter life tracking
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
6 stage purification: RO+UV+UF
6.
Large tank capacity: 9 liters
TruWater Elite
1.
Smart features: Real time water quality & filter life tracking
2.
Installation: Delivery & free installation within 2 days of request
3.
MTDS: Retain essential minerals in water
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Goodness of copper & alkaline water
6.
Large tank capacity: 10 liters
7.
7 stage filtration and purification: RO+UV+UF+Copper
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