Geyser

Shruti

December 2025 • Kolapakkam, Chennai, Tamil Nadu

5

Excellent service.. very quick at work

Shesha

December 2025 • Nanganallur, Chennai, Tamil Nadu 600062, India

3

Issue not resolved

Yokesh

December 2025 • Sethulakshmi Ave, Parthasarathy Nagar, Manapakkam, Chennai, Tamil Nadu 600125, India

5

Thanks a lot Vignesh. Good response and he told me clearly what's the exact fault in my Geyser. He resolved the repair within 2 days and fixed. Very responsible Service Guy.

Pooja

December 2025 • Chennai, Tamil Nadu 600087, India

1

There was no service or repair done Why was charged them only for them to come and check what is the issue I had to pay Rs.288

Ayshwarya

December 2025 • MGR Nagar, K. K. Nagar, Chennai, Tamil Nadu 600078, India

5

He was very professional, did the job very quick.

Vaithilingam

December 2025 • Periya Palayatamman Nagar, Manapakkam, Chennai, Tamil Nadu 600125, India

5

Geysar is working fine now

M

December 2025 • Thirumalai Nagar, Thiru Nagar, Nesapakkam, Chennai, Tamil Nadu, India

1.5

Removed and not installed

Rajaram

December 2025 • Chettiyar Agaram, TVK Nagar, Iyyappanthangal, Chennai, Tamil Nadu 600116, India

5

The professional is very polite and neat in working

S REENIVASULU

December 2025 • Thiruverkadu, Tamil Nadu 600077, India

1

Subject: Complaint Regarding Unprofessional Geyser Service and Technician Conduct Dear Urban Company Customer Care Team, I am extremely disappointed with the geyser service provided by your company. I booked a general geyser check-up for my home. The technician who visited first asked about the issue, and I clearly informed him that both geysers were working properly and that I only required a general preventive check-up. However, the technician stated that he could not touch the geyser and only performed a multimeter power check. I had already informed him that the power supply was normal and not an issue. I questioned why I should pay ₹599 only for a multimeter check, to which he replied that his work was complete and immediately left for another job. This behavior is unprofessional and unacceptable. Charging ₹599 for a basic multimeter check—without inspecting the geyser—is not a service. I also informed him that I have a multimeter at home and I am a qualified engineer, yet no proper service was carried out. I contacted customer care and was informed that a refund would be processed. While I appreciate the refund, I strongly believe such misleading service practices and poorly trained technicians damage your company’s reputation. Please take strict action to ensure technicians provide genuine service and do not mislead or overcharge customers. Do not cheat the public in the name of service. Regards, Sreenivasulu Mobile: 96772 45117 --- If you want, I can also: Make it more legal/strict Shorten it for app chat support Convert it into a Google review or Twitter/X post Just tell me 👍