
6M3J+Q3W, Amingaon, Guwahati, Silamahekhaity, Assam 781039, India
Native Water Purifier
4.84
139K reviews







Models
Native M1
4.85 (84K reviews)
₹14,999
Native M2
4.82 (56K reviews)
₹18,499
Native UPS for M2
4.87 (686 reviews)
₹1,399
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Transparent Pricing

Frequently asked questions
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
Native Water Purifier in Guwahati, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.84
139K reviews
★ 5
130K
★ 4
5K
★ 3
1K
★ 2
735
★ 1
3K

Suresh
August 2025 • India
5
Excellent service

Shazeed
August 2025 • Krishna Nagar, Chandmari, Guwahati, Assam 781003, India
5
A well behaved personnel. An expert in his domain area.

Tsering
June 2025 • Guwahati, Assam 781004, India
5
On time, everything was professional very professional polite and on Time, must recommend

Amrendra
August 2025 • Khanapara, Guwahati, Assam 781028, India
1
The product has not been installed but showing as work completed. This is not acceptable at all.

Amrendra
August 2025 • Jaya Nagar, Khanapara, Guwahati, Assam 781022, India
5
This guy is very simple and installed the product with a very cool mind. The product is working as promised.

Sabita
August 2025 • Guwahati, Assam 781033, India
5
Well behaved and experience Technician .

Gitartha
June 2025 • Guwahati, Assam 781009, India
5
good person

Sandamita
July 2025 • Guwahati, Assam 781024, India
5
Extremely professional. Explained every bits and pieces. Highly recomended

Bipin
August 2025 • Assam 781021, India
5
Excellent declaration by the service representative..👍
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
MTDS: Retain essential minerals in water
4.
6 stage purification process: RO+UV+UF
5.
Installation: Delivery & free installation within 2 days of request
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Smart features: Real time water quality & filter life tracking
4.
Large tank capacity: 9 liters
5.
Installation: Delivery & free installation within 2 days of request
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
Smart features: Real time water quality & filter life tracking
2.
MTDS: Retain essential minerals in water
3.
7 stage filtration and purification: RO+UV+UF+Copper
4.
Installation: Delivery & free installation within 2 days of request
5.
Large tank capacity: 10 liters
6.
Goodness of copper & alkaline water
7.
Trial Policy: No questions asked return policy within 7 days of installation
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