Anirudh

November 2025 • Avalahalli, Muneshwara Block Avalahalli, Stage I Banashankari, Banashankari, Bengaluru, Karnataka 560026, India

5

Happy with the service

Rahul

March 2026 • Freedom Fighters Colony, Laggere, Bengaluru, Karnataka 560086, India

5

Good service

Neetu

March 2026 • BDA Mariyappana Palya Layout, Gnana Bharathi, Bengaluru, Karnataka 560056, India

5

Good service

Dayalan

April 2026 • Kurubarahalli, Maruthi Nagar, Bengaluru, Karnataka 560086, India

5

Good Service

Abhishek

March 2026 • Nagapura, Bengaluru

1

I was not aware they will pick up the chimney to there service center as the service is not performed in requested location

Anushree

March 2026 • Pradyumna, 6th Cross Rd, Govindaraja Nagar Ward, Prashant Nagar, Vijayanagar, Bengaluru, Karnataka 560079, India

5

He was very polite , did cleaning patiently. Even told us how to use the chimney effectively.

Vishisht

March 2026 • Amarajyothi Nagar, Vijayanagar, Bengaluru, Karnataka 560040, India

1

This so called "professional" is not a professional at all he doesn't do any job properly. He brings a stranger into the house and that stranger does the cleaning. The professional did not take the OTP before starting the job and the professional was not in the professional attire which is provided by the company. The stranger did all the talking instead of the professional. The stranger used some cloth which was not that light weight and said that suction was not working properly, later after the professional went i used a tissue paper to check the suction and it was working properly and the so called "professional" did not carry the proper materials he used our tissues present in the kitchen and asked if we could get a cloth. The professional should have carried the cloth instead of asking the customer and that's not all the two guys broke the electric kettle while talking to him and the professional doesn't agree that he broke the electric kettle. The professional asked if they could get hot water i mentioned you could use the stove or the geyser water (which is already hot when the professional arrived) they mentioned that if they could use the kettle i agreed that they could use it. They mentioned in the call they used the kettle only for 5 mins which is a big lie. They used it so many times. I smell a pungent odour in the house, i asked the professional what that smell was and they said that it was the chemical they used but it was the burning smell of the kettle. they mentioned that they will do the 1000 ruppe cleaning but i said no to that, before that I asked them what is that they said that they will remove the chimney and take it to chemically treat it and bring the next day. It's clearly mentioned in the app that the professional should use steam technology that's why I said no. And the professional is not professional at all. I say please take proper action against him. He damaged my property, brought a stranger to the house without prior informing the customer, did not do the job as mentioned in the service, said that the chimney is not working but it was working, did not wear any urban company uniform, the professional did not carry the required items for the job and they were on their phone instead of doing their job, the professional did not anything everything was done by the stranger, it's mentioned that the professional started the job at Sunday 2.38pm to Sunday 2.39pm but the job was done on Friday, they should have took the OTP before starting the job cause how would I know they were from urban company, there was a stranger and they were not wearing a uniform. It's a very dangerous act. Cause it could have been someone else i.e., a burglar. The professional brought a stranger into my house without my consent. Which is clearly trespassing when I was home alone and he broke the kettle which is property damage.

Uvaraj

January 2026 • Rajajinagar, Bengaluru, Karnataka 560010, India

5

Supper service 👍👍👍

Jagruti

November 2025 • Govindaraja Nagar Ward, MC Layout, Vijayanagar, Bengaluru, Karnataka 560040, India

2

The bill does not seem like an original GST one. It was not updated in Urban company app. Online prices seem lesser. Might be better to have urban company list all parts and it's prices.