Prabhakara was punctual and perfect in his work

It's good cleaning

My Faber customer care didn’t respond, and finally, when they did, the technician gave reasons to bring a carpenter and that he couldn’t remove the flap on top of the chimney. I had called Manu thru UC initially but cancelled as the Faber guy came. With such a poor response, I booked again, and Manu was assigned. He was nice while speaking and, upon reaching, inspected and told what the problem was. He said he had to take the item along, as I had also requested deep cleaning. Without any hesitation, he carried it to the main gate and called me the evening the next day to update me that it was ready. I see the exact amount paid updated on the UC app Such superstars make the difference. What stood out was - his transparency to do things via UC and not outside as most don’t want to pay commission. - no unwanted talks - Timely update on the status - Photos to prove the work carried out - Before and After - Clarity on service warranty, as made by UC - finally, he is happy to be a UC partner and understands he will grow with time. We need more guys like him, and none of us would hesitate to pay for such quality service.

I felt that the service was incomplete as the person said the mortor unit can't be removed as this is an old model chimney. The solution was to carry it to UC center. I am not sure if that was entirely true. So, the motor unit was cleaned without dismantling. He left the place in a bit of a mess. Pieces of cloth, the muck on the floor, placed items that were in the process of getting cleaned, here and there. Basically this guy was not very sorted. He was sloppy. The app on my 1st attempt at booking had wrongly pinned my address which caused the person to end up in a wrong location a lot of kms away in the opp direction. He ended up not coming.

I would require him again for this kind of excellent work and will definitely recommend others.

Good & neatly cleaned