
X8R6+3RJ, Abhyudhya Nagar, Ratnagiri, Maharashtra 415612, India
Native Water Purifier
4.84
139K reviews







Models
Native M1
4.85 (84K reviews)
₹14,999
Native M2
4.82 (56K reviews)
₹18,499
Native UPS for M2
4.87 (686 reviews)
₹1,399
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Frequently asked questions
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
Native Water Purifier in Ratnagiri, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.84
139K reviews
★ 5
130K
★ 4
5K
★ 3
1K
★ 2
735
★ 1
3K

Toijul
August 2025 • India
5
Service is very good

Akshay
August 2025 • Latur, Maharashtra 413531, India
5
Very nice

Saurabh
August 2025 • Maharashtra 413517, India
1
No post installation cleanup. No procedure explained. Also concerned about the tap of the filter. It is slightly bent. Is it normal. I have attached the screenshot.

Babla
August 2025 • Goa 403505, India
5
Follow up till installation is appricated

NADEEM
August 2025 • Khunibarh, Uttarakhand 246149, India
5
Very satisfied with the installation , nicely done.

Sadasivan
August 2025 • Kerala, India
4.5
V good keep it up

DEONATH
August 2025 • India
5
Excellent job by him. Very polite and helpful.

Ranjeet
August 2025 • India
2
R.o filter water is not good taste, lag hi nhi rha filter water h normal tank ka taste aa rha and installation person not good unhe bahut jaldi thik Jane ki bs unhone machine ko wall me set Kiya tds wagera kuchh check nhi kiye na hi tds ke according r.o. Ko setting Kiya aur r.o. ki sbse badi Kami h ki light cut hone pe pani nhi deta h please improve it

Sandeep
August 2025 • India
5
Excellent customer service
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Smart machines at affordable price: Real time TDS & filter life tracking
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
4.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
5.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
MTDS: Retain essential minerals in water
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Installation: Delivery & free installation within 2 days of request
5.
6 stage purification process: RO+UV+UF
TruWater Premium Smart
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 9 liters
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
MTDS: Retain essential minerals in water
5.
6 stage purification: RO+UV+UF
6.
Smart features: Real time water quality & filter life tracking
TruWater Elite
1.
Goodness of copper & alkaline water
2.
Installation: Delivery & free installation within 2 days of request
3.
MTDS: Retain essential minerals in water
4.
Large tank capacity: 10 liters
5.
Smart features: Real time water quality & filter life tracking
6.
Trial Policy: No questions asked return policy within 7 days of installation
7.
7 stage filtration and purification: RO+UV+UF+Copper
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