![Urban Company logo](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_category/w_144,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/growth/home-screen/1687285683825-e6cf23.jpeg)
X8R6+3RJ, Abhyudhya Nagar, Ratnagiri, Maharashtra 415612, India
Native Water Purifier
4.80 (26K bookings)
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Models
![Models - Native M2](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_template,q_auto:low,f_auto/w_1232,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/growth/luminosity/1721385686317-b00bd4.jpeg)
Native M2
4.76 (10.5K reviews)
₹18,499
₹26,999
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10-stage purifier with smart monitoring to keep track of water & filter quality
2-year unconditional warranty on all filters with free replacement & spare parts
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![Models - Native M1 Copper](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_template,q_auto:low,f_auto/w_1232,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/growth/luminosity/1721385726677-e73539.jpeg)
Native M1 Copper
4.82 (7.5K reviews)
₹14,499
₹20,999
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10-stage purifier boosted with alkaline, minerals & charged with copper
2-year unconditional warranty on all filters with free replacement & spare parts
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₹900 off on ICICI cards
Applicable on M1 only
₹1200 off on ICICI cards
Applicable on M2 only
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UC Promise
Verified Professionals
Hassle Free Booking
Transparent Pricing
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Frequently asked questions
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
Native Water Purifier in Ratnagiri, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
You are here
Customer reviews
4.80
26K reviews
★ 5
23K
★ 4
1K
★ 3
313
★ 2
181
★ 1
636
![Monik](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_profile,q_auto:low,f_auto/w_48,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/supply/customer-app-supply/1649054989501-7edc6d.jpeg)
Monik
June 2024 • Amizara Society, Borsad, Gujarat 388540, India
1
Installation is too much late .. waste of time... Fitting is not correctly.... Not perfect level Ro and filter fitting. Not perfect plumbing joint... Extra I am paying to plumber .. for proper fitting.... Not satisfied...
![Dalpat](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_profile,q_auto:low,f_auto/w_48,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/supply/customer-app-supply/1649054989501-7edc6d.jpeg)
Dalpat
May 2024 • Hiran Magri, Udaipur, Gordhan Vilas Rural, Rajasthan 313001, India
1
Till time not solve my issue. Your technician is not come to my nouse beside booking was 03 June 11.00am
![Anoar](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_profile,q_auto:low,f_auto/w_48,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/supply/customer-app-supply/1649054989501-7edc6d.jpeg)
Anoar
July 2024 • West Bengal 721601, India
5
Service is Excellent. Technicians are very professional and polite.
![Harish](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_profile,q_auto:low,f_auto/w_48,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/supply/customer-app-supply/1649054989501-7edc6d.jpeg)
Harish
May 2024 • Mahabubabad, Telangana 506101, India
3
Urban services are not made available in given pincode and 3rd party installation got delayed
![Shivam](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_profile,q_auto:low,f_auto/w_48,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/supply/customer-app-supply/1649054989501-7edc6d.jpeg)
Shivam
May 2024 • Sonipat, Haryana 131028, India
2.5
I received the product on 2nd May, service scheduled automatically for 5th of May at 10 am. I tried to change the date to the earliest as possible which was showing 4th May 10 am. I confirmed that. 4th May passed, 5th May passed, 6th May passed, no one came as well as no one even tried to inform anything. Then I myself tried to call them again and again coordinated with so many people then it got installed on 7th May evening. UC is a service providing company but uhh guys really need to work on your services. Pathetic experience with you guys. I don't know how I will be getting services in the future for which I purchased this product. That was ur USP for selling this product. Highly disappointed.
![Varun](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_profile,q_auto:low,f_auto/w_48,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/supply/customer-app-supply/1649054989501-7edc6d.jpeg)
Varun
June 2024 •
5
It was smooth no challenges technician came on the time defined
![DEEPAK](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_profile,q_auto:low,f_auto/w_48,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/supply/customer-app-supply/1649054989501-7edc6d.jpeg)
DEEPAK
May 2024 • Auraiya, Uttar Pradesh 206122, India
1
Service is very poor
![Gaurav](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_profile,q_auto:low,f_auto/w_48,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/supply/customer-app-supply/1649054989501-7edc6d.jpeg)
Gaurav
May 2024 • Mahaveer Nagar, Jodhpur, Rajasthan 342006, India
4
Taste of water isn't good as expected. It tastes very normal ro taste
![Udit](https://res.cloudinary.com/urbanclap/image/upload/t_high_res_profile,q_auto:low,f_auto/w_48,dpr_2,fl_progressive:steep,q_auto:low,f_auto,c_limit/images/supply/customer-app-supply/1649054989501-7edc6d.jpeg)
Udit
July 2024 • Odisha 752057, India
4
Water contains white particles.
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
Smart machines at affordable price: Real time TDS & filter life tracking
3.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
4.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Large tank capacity: 9 liters
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification process: RO+UV+UF
5.
MTDS: Retain essential minerals in water
TruWater Premium Smart
1.
Smart features: Real time water quality & filter life tracking
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
6 stage purification: RO+UV+UF
4.
MTDS: Retain essential minerals in water
5.
Installation: Delivery & free installation within 2 days of request
6.
Large tank capacity: 9 liters
TruWater Elite
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Goodness of copper & alkaline water
3.
Smart features: Real time water quality & filter life tracking
4.
Installation: Delivery & free installation within 2 days of request
5.
7 stage filtration and purification: RO+UV+UF+Copper
6.
MTDS: Retain essential minerals in water
7.
Large tank capacity: 10 liters
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