
X8R6+3RJ, Abhyudhya Nagar, Ratnagiri, Maharashtra 415612, India
Native Water Purifier
4.83
144K reviews







Models
Native M1
4.85 (87K reviews)
₹13,499
Native M2
4.82 (58K reviews)
₹16,999
Native UPS for M2
4.87 (723 reviews)
₹1,399
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Frequently asked questions
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
Native Water Purifier in Ratnagiri, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.83
144K reviews
★ 5
135K
★ 4
5K
★ 3
1K
★ 2
760
★ 1
3K

Biren
August 2025 •
4
Timely and quick service required

Mushahid
August 2025 • Bishnupur, P. O, Newtown, Kasinathpur, Kolkata, West Bengal 700135, India
5
The service was good !

Pooja
August 2025 • Himachal Pradesh 173025, India
1
No Person comes for installation and no reimbursement got form uc however uc executive get the account details

Upendra
September 2025 • India
5
Great person.

Deepak
August 2025 • India
1
Kuch wark nhi kar raha h

Devender
September 2025 • opp. ongc Fire Station, Heduva, Palavasna, Mehsana, Gujarat 384002, India
1
TDS meter not working. Water start leaking from RO body after just 15 minutes of installation (video attached here with).

Dipankar
August 2025 • India
5
I liked the product but the person who came for the installation reached one day late and the person who came to take the old filter was rude in behaviour

Sunny
August 2025 • Telangana 504292, India
5
Very good

PRASANTA
August 2025 • West Bengal 722137, India
4.5
Good quality and waranty best service
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
Installation: Delivery & free installation within 2 days of request
2.
MTDS: Retain essential minerals in water
3.
Large tank capacity: 9 liters
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
6 stage purification process: RO+UV+UF
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Smart features: Real time water quality & filter life tracking
4.
Large tank capacity: 9 liters
5.
Installation: Delivery & free installation within 2 days of request
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
MTDS: Retain essential minerals in water
2.
Large tank capacity: 10 liters
3.
Installation: Delivery & free installation within 2 days of request
4.
Smart features: Real time water quality & filter life tracking
5.
Trial Policy: No questions asked return policy within 7 days of installation
6.
Goodness of copper & alkaline water
7.
7 stage filtration and purification: RO+UV+UF+Copper
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