
Kailasapuram, Visakhapatnam
Native Water Purifier
4.83 (6K bookings)
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Native M1
4.83 (796 reviews)
₹12,999
₹17,999
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9-stage water purifier that needs no service for 2 years
2-year unconditional warranty on spare parts. Free replacement. No service cost.
View details

FREE INSTALLATION
Native M2
4.69 (1.3K reviews)
₹16,999
₹24,999
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10-stage water purifier that needs no service for 2 years
2-year unconditional warranty on spare parts. Free replacement. No service cost.
View details
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Frequently asked questions
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Native Water Purifier in Visakhapatnam, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
Avg. user rating
4.83
6K bookings reviews
★ 5
6K bookings
★ 4
110 bookings
★ 3
62 bookings
★ 2
30 bookings
★ 1
142 bookings

Prathik
November 2023 • Pendurthi, Visakhapatnam, Andhra Pradesh, India
5
Great service

Anil
November 2023 • Tirumala Nagar, Kurmannapalem, Visakhapatnam, Andhra Pradesh 530046, India
5
Technician is cool and soft. I really appreciate his work and he was explained very well about the product.

D
September 2023 • Andhra Pradesh 530046, India
5
Very humble behavior and finished his job within time 💯🔥

Prajith
November 2023 • Anand Nagar, jn, Pothinamallayya Palem, Visakhapatnam, Andhra Pradesh 530041, India
5
Excellent service by the technician 👍

Chaitanya
November 2023 • Andhra Pradesh 530022, India
5
Very professional

Praveen
October 2023 • Maddilapalem, Visakhapatnam, Andhra Pradesh 530003, India
5
installation guy was professional. he expalined in detail. he was polite. and good knowledge. overall installation process smooth.

Jyoti
November 2023 • Visakhapatnam, Andhra Pradesh 530017, India
5
Great experience and great engineer

Arun
December 2023 • Vuda Colony, Kurmannapalem, Visakhapatnam, Andhra Pradesh 530046, India
4.5
I didn't receive water bottle with M2 Filter. Is there any free Water Bottle with Purchase of M2 Native. Please check and confirm from your end. Mechanic don't have much knowledge on this filter.. Training is required to him..less professional in his skills.

Mindi
September 2023 • Vuda Layout, Chinnamushidiwada, Pendurthi, Visakhapatnam, Andhra Pradesh 531173, India
5
I'm always happy with the service. Thank you Urban company
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Smart machines at affordable price: Real time TDS & filter life tracking
4.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
5.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification process: RO+UV+UF
5.
MTDS: Retain essential minerals in water
TruWater Premium Smart
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
MTDS: Retain essential minerals in water
3.
Large tank capacity: 9 liters
4.
Installation: Delivery & free installation within 2 days of request
5.
6 stage purification: RO+UV+UF
6.
Smart features: Real time water quality & filter life tracking
TruWater Elite
1.
7 stage filtration and purification: RO+UV+UF+Copper
2.
Large tank capacity: 10 liters
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Smart features: Real time water quality & filter life tracking
5.
MTDS: Retain essential minerals in water
6.
Goodness of copper & alkaline water
7.
Installation: Delivery & free installation within 2 days of request
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