
City Palace, Udaipur
Native Water Purifier
4.84
139K reviews







Models
Native M1
4.85 (84K reviews)
₹14,999
Native M2
4.82 (56K reviews)
₹18,499
Native UPS for M2
4.87 (686 reviews)
₹1,399
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Transparent Pricing

Frequently asked questions
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
Native Water Purifier in Udaipur, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
You are here
Customer reviews
4.84
139K reviews
★ 5
130K
★ 4
5K
★ 3
1K
★ 2
735
★ 1
3K

Rajendra
July 2025 • India
5
Excellent service and quite good nature

Lakshya
August 2025 • Rajasthan 313001, India
5
Good behaviour lovely professional

Gagan
July 2025 • India
5
Good work

Deepak
May 2025 • Rajasthan 313003, India
5
Great experience overall! The person who came for the RO service was very humble and well-mannered. He did his job sincerely and made sure everything was perfect. Totally satisfied

DR
July 2025 • Pulla Bhuwana, Mahaveer Colony Park, Udaipur, Rajasthan 313001, India
5
Installation service was perfect. Explained everything in detail.

Dr
July 2025 • Vidhya Nagar, Sector 4, Hiran Magri, Udaipur, Rajasthan 313001, India
5
Very professional technician. Timely installation, explained everything thing and very polite behaviour.

Vijay
August 2025 • Rajasthan 313022, India
5
The experience was great...

Anil
May 2025 • India
5
Good sarvice

Hari Om
July 2025 • Udaipur, Rajasthan 313001, India
5
good service nice behaviour
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
Smart machines at affordable price: Real time TDS & filter life tracking
4.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
6 stage purification process: RO+UV+UF
2.
Large tank capacity: 9 liters
3.
MTDS: Retain essential minerals in water
4.
Installation: Delivery & free installation within 2 days of request
5.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
6 stage purification: RO+UV+UF
3.
Smart features: Real time water quality & filter life tracking
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Large tank capacity: 9 liters
6.
Installation: Delivery & free installation within 2 days of request
TruWater Elite
1.
MTDS: Retain essential minerals in water
2.
Goodness of copper & alkaline water
3.
Large tank capacity: 10 liters
4.
7 stage filtration and purification: RO+UV+UF+Copper
5.
Smart features: Real time water quality & filter life tracking
6.
Installation: Delivery & free installation within 2 days of request
7.
Trial Policy: No questions asked return policy within 7 days of installation
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