Athwa Gate, Surat
Native Water Purifier
4.79 (14K bookings)
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Native M2
4.74 (6.9K reviews)
₹17,999
₹24,999
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10-stage purifier with smart monitoring to keep track of water & filter quality
2-year unconditional warranty on all filters with free replacement & spare parts
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CRED cashback up to ₹500
Cashback up to ₹500 via CRED
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Frequently asked questions
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Native Water Purifier in Surat, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.79
14K reviews
★ 5
13K
★ 4
513
★ 3
177
★ 2
109
★ 1
379
Abhishek
January 2024 • Surat, Gujarat, India
5
Professional did his job well.
Mayank
April 2024 • Surat, Gujarat 394510, India
5
Good service. Fast.
Hiren
April 2024 • Gujarat 395006, India
4
Too much follow up required for installation of Water purifier
Nasrin
January 2024 • Gujarat 395005, India
5
Superb experiance ..good service
Brijendra
April 2024 • Surat, Gujarat 395001, India
5
Very good
Pateliya
November 2023 • Nana Varachha, Surat, Gujarat 395006, India
5
Technician was very helpful and guided us properly.
Kashyap
February 2024 • Althan, Surat, Gujarat 395017, India
5
Very good
Ankit
February 2024 • Godadara Rd, near capital square, near by shakti nagar, Shakti Nagar, Surat, Gujarat 394210, India
5
Nicely done
Ricky
November 2023 • , Laxminarayan Society-1, Dabholi, Surat, Gujarat 395004, India
5
Good Knowledge. Politely worked
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Smart machines at affordable price: Real time TDS & filter life tracking
4.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Large tank capacity: 9 liters
3.
6 stage purification process: RO+UV+UF
4.
Installation: Delivery & free installation within 2 days of request
5.
MTDS: Retain essential minerals in water
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
6 stage purification: RO+UV+UF
4.
Large tank capacity: 9 liters
5.
Installation: Delivery & free installation within 2 days of request
6.
Smart features: Real time water quality & filter life tracking
TruWater Elite
1.
Smart features: Real time water quality & filter life tracking
2.
Installation: Delivery & free installation within 2 days of request
3.
Goodness of copper & alkaline water
4.
7 stage filtration and purification: RO+UV+UF+Copper
5.
MTDS: Retain essential minerals in water
6.
Large tank capacity: 10 liters
7.
Trial Policy: No questions asked return policy within 7 days of installation
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