7VVV+XG7, Seven Rd Junction Area, New Colony, Srikakulam, Andhra Pradesh 532001, India

Native Water Purifier

Q: Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost Book now

Q: Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month Book now

Q: Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground Book now

4.83

144K reviews

Models

Native M1

4.85 (87K reviews)

₹13,499

Native M2

4.82 (58K reviews)

₹16,999

Native UPS for M2

4.87 (723 reviews)

₹1,399

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Frequently asked questions

Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost

What are the installation charges and what items are covered in installation?

a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.

How does TruWater machine help me reduce water wastage?

Machine comes with an extendable pipe to reuse water for other applications

What is the maximum TDS for which TruWater purifier will work?

Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)

What are the AMC charges?

We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199

Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month

Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground

What all is included when I purchase a TruWater RO?

Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)

What are the dimensions of the machine?

TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)

What is the 7 day trial?

We provide a no questions asked return policy within 7 days of installation of the RO

Native Water Purifier in Srikakulam, India

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.

Both Mr.Madhusudhan and Mr. Venkatesh was very good at the work. They were following me up with everything throughout the installation. Tried very hard to get the pressure enhancer also to facilitate the requirement. Their work was of very good quality and their behaviour was also very polite. I am happy with their service and also happy with the product quality. Thank you UC.

Naidu

November 2024 • India

Amazing service and full supporting service engineers.. wonderful work.

B Gopal

July 2025 • India

Fast response Fast installation

Rajesh

July 2025 • Odisha 761200, India

Good behaviour by Service man, Everything well explained. One improvement is Service can be Quick and as per schedule.

About Native Water Purifier

About TruWater by Urban Elements

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.

After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.