18, 2nd Cross Rd, Vidyanagar, Madaripalya, Shivamogga, Karnataka 577201, India

Native Water Purifier

Q: Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost Book now

Q: Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month Book now

Q: Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground Book now

4.83

175K reviews

Models

Native M2

4.82 (68K reviews)

₹18,499

Native M1

4.85 (104K reviews)

₹14,499

Native M0

4.87 (1K reviews)

₹11,999

Native UPS for M2

4.85 (835 reviews)

₹1,399

No items in your cart

UC Promise

Verified Professionals

Hassle Free Booking

Transparent Pricing

Frequently asked questions

Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost

Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month

Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground

What are the dimensions of the machine?

TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)

What is the maximum TDS for which TruWater purifier will work?

Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)

What are the installation charges and what items are covered in installation?

a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.

What are the AMC charges?

We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199

What is the 7 day trial?

We provide a no questions asked return policy within 7 days of installation of the RO

How does TruWater machine help me reduce water wastage?

Machine comes with an extendable pipe to reuse water for other applications

What all is included when I purchase a TruWater RO?

Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)

Native Water Purifier in Shimoga, India

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.

The installation service was excellent. The technician was punctual, polite, and very professional. He explained the process clearly, completed the installation of the Native M2 efficiently, and ensured everything was working perfectly before leaving. I really appreciate his attention to detail and customer-friendly approach. Overall, I’m very satisfied with the service and would definitely recommend him (Ajay).

Rakesh T

October 2024 • Karnataka 577301, India

Wonderful experience service boy know

Jabir

August 2024 • Karnataka 577203, India

Good response.

Venugopal

May 2025 • Karnataka 577211, India

Good response and guided clearly about the product and usage.

Prathyusha

August 2025 • Shivamogga, Karnataka 577201, India

Late service

About Native Water Purifier

About TruWater by Urban Elements

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.

After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.