
HG89+X7R, Devarayamjal, Secunderabad, Telangana 500078, India
Native Water Purifier
4.84
139K reviews







Models
Native M1
4.85 (84K reviews)
₹14,999
Native M2
4.82 (56K reviews)
₹18,499
Native UPS for M2
4.87 (686 reviews)
₹1,399
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Frequently asked questions
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
Native Water Purifier in Satara, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.84
139K reviews
★ 5
130K
★ 4
5K
★ 3
1K
★ 2
735
★ 1
3K

Sunny
November 2024 • Satara, Maharashtra 415002, India
5
Good Service and installation... Good knowledgeable service engineer

Om
June 2025 • Maharashtra 415124, India
5
Very good on time service

Dhananjay
November 2024 • Satara, Maharashtra 415514, India
5
Perfect services by rohit

Vinod
March 2025 • Suryawanshi Colony, Karanje Turf Satara, Satara, Maharashtra 415001, India
5
Good service

Niranjan
June 2025 • Tamjai Nagar, Satara, Maharashtra 415001, India
5
Excellent work

Saurabh
January 2025 • India
5
Partner service is very nice and good nature

Vaibhav
March 2025 • Maharashtra 415502, India
5
Mayur is a very cooperative person . Have explained to me all the details while installing my filter. Thank you so much mayur for providing the best service.i hope you will again cooperate with me when I am in need .thanks for professional service and installation.

Akshay
September 2024 • Maharashtra 415001, India
5
Very polite and explained everything in details and excellent service.

Seema
March 2025 • Chavan Nagar, Varunji, Maharashtra 415124, India
5
Good service and nice professional
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification process: RO+UV+UF
5.
MTDS: Retain essential minerals in water
TruWater Premium Smart
1.
Smart features: Real time water quality & filter life tracking
2.
Installation: Delivery & free installation within 2 days of request
3.
MTDS: Retain essential minerals in water
4.
6 stage purification: RO+UV+UF
5.
Large tank capacity: 9 liters
6.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Elite
1.
MTDS: Retain essential minerals in water
2.
Smart features: Real time water quality & filter life tracking
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Installation: Delivery & free installation within 2 days of request
5.
Large tank capacity: 10 liters
6.
Goodness of copper & alkaline water
7.
7 stage filtration and purification: RO+UV+UF+Copper
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