
321, South Shivaji Nagar, Nishant Colony, Sangli Miraj Kupwad, Sangli, Maharashtra 416416, India
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Native Water Purifier
4.84
102K reviews

Native M2
4.83 (42K reviews)
₹18499

Native M1
4.85 (61K reviews)
₹14499

Native UPS for M2
4.85 (366 reviews)
₹1999
Customer reviews
Chirag
May 19, 2025
4.5
There should be clearly mentioned that M1 purifier not support 150 tds input water and gives only low undrinkable water. I am confused if you want clarify me that low tds water from M1 is good to drink....
read moreSeshu Kumar
May 19, 2025
5
Outstanding service! The technician was punctual, professional, and highly skilled. The installation was done seamlessly with great attention to detail. Everything was explained clearly, and the area was left clean and tidy. Truly impressed with the quality of work – highly recom...
read moreVikram Kumar
May 19, 2025
4.5
Partner behavior was good and he did his work precisely. He is knowledgeable and professional. Only drawback is I had to pay extra than quoted price....
read moreKrishnabhamini Sinha
May 18, 2025
5
Installation was prompt and on time. The service provider was very nice to talk to and he explained everything clearly and concisely. Hope everything works out properly as promised. Satisfied with the service....
read moreAnirban Dutta
May 18, 2025
4.5
Technician service was very good. He installed and explained things very properly. But the water filter does not show any indication when it is not able to draw water from the water source. There should be some separate color blinking for the same....
read moreAnirban Dutta
May 18, 2025
4.5
Technician service was very good. He installed and explained things very properly. But the water filter does not show any indication when it is not able to draw water from the water source. There should be some separate color blinking for the same....
read moreKallimulla Mohamad
May 17, 2025
5
It was a very pleasant experience for the installation done by Mr.Ali. Excellent knowledge and understanding regarding the RO and he explained all the aspects of usages. Overall it's a good experience....
read moreSri Hari Prasad Bammidi
May 20, 2025
5
Great detailing and installation memeber was really knowledgeable, had lot of patience while explaining...
read moreAditya Sinha
May 20, 2025
5
Amit was quick and able to diagnose issues related to high pressure and promptly added additional regulator. Recommended. ...
read moreYogesh
May 17, 2025
5
Booked RO fitting through Urban Company. The technician was on time, professional, and did a clean, quick job. Very satisfied with the service. Highly recommend!...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
Does Native RO have a manual TDS (MTDS) controller?
No. Native RO is intentionally designed without a manual TDS controller. Manual TDS controllers work by mixing filtered & unfiltered water after purification. While this helps adjust mineral content, it can also reintroduce contaminants removed by the RO membrane. Plus, it needs regular maintenance to stay safe. With Native RO, you get pure water with optimal mineral content — no adjustments needed, no safety compromised.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
6 stage purification process: RO+UV+UF
4.
MTDS: Retain essential minerals in water
5.
Installation: Delivery & free installation within 2 days of request
TruWater Premium Smart
1.
6 stage purification: RO+UV+UF
2.
Large tank capacity: 9 liters
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
MTDS: Retain essential minerals in water
5.
Installation: Delivery & free installation within 2 days of request
6.
Smart features: Real time water quality & filter life tracking
TruWater Elite
1.
Goodness of copper & alkaline water
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
7 stage filtration and purification: RO+UV+UF+Copper
4.
Large tank capacity: 10 liters
5.
MTDS: Retain essential minerals in water
6.
Smart features: Real time water quality & filter life tracking
7.
Installation: Delivery & free installation within 2 days of request
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