
FX8J+PFV, Sakhipara, Sambalpur, Odisha 768001, India
Native Water Purifier
4.83
144K reviews







Models
Native M1
4.85 (87K reviews)
₹13,499
Native M2
4.82 (58K reviews)
₹16,999
Native UPS for M2
4.87 (723 reviews)
₹1,399
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Frequently asked questions
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Native Water Purifier in Sambalpur, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.83
144K reviews
★ 5
135K
★ 4
5K
★ 3
1K
★ 2
760
★ 1
3K

Tulsidas
July 2025 • Odisha 768201, India
4
An additional charge of rupees 40 for some valve taken

SOMYA
August 2025 • India
5
An excellent service backed by top-notch expertise and a nimble, customer-friendly approach.

Shyam
June 2025 • Odisha 768216, India
5
Excellent service

Santosh
June 2025 • India
5
Pratik was very well aware of things, discussed everything in detail, told importance of the filter and comparison with other brands too. Work was very well done.. such engineers are really required to tell everything in detail.

Prashanta
July 2025 • India
5
Very good behaviour, excellent skill ,soft spoken

Hrushikesh
August 2025 • Odisha 768201, India
5
Service is excellent

R
July 2025 •
5
Nice for before time instation.

Veeresh
May 2025 • Odisha 768006, India
5
Very good behavior and supportive.

Sudhir
August 2025 • Odisha 768001, India
5
Good behaviour..well service...very good
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
Smart machines at affordable price: Real time TDS & filter life tracking
4.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
5.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Installation: Delivery & free installation within 2 days of request
4.
MTDS: Retain essential minerals in water
5.
6 stage purification process: RO+UV+UF
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
6 stage purification: RO+UV+UF
4.
Smart features: Real time water quality & filter life tracking
5.
Installation: Delivery & free installation within 2 days of request
6.
Large tank capacity: 9 liters
TruWater Elite
1.
Large tank capacity: 10 liters
2.
Installation: Delivery & free installation within 2 days of request
3.
7 stage filtration and purification: RO+UV+UF+Copper
4.
Goodness of copper & alkaline water
5.
MTDS: Retain essential minerals in water
6.
Smart features: Real time water quality & filter life tracking
7.
Trial Policy: No questions asked return policy within 7 days of installation
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