
11, Sharda Nagar, Samastipur, Bihar 848101, India
Native Water Purifier
4.84
139K reviews







Models
Native M1
4.85 (84K reviews)
₹14,999
Native M2
4.82 (56K reviews)
₹18,499
Native UPS for M2
4.87 (686 reviews)
₹1,399
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Frequently asked questions
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Native Water Purifier in Samastipur, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.84
139K reviews
★ 5
130K
★ 4
5K
★ 3
1K
★ 2
735
★ 1
3K

MONU
March 2025 • Bihar 848115, India
5
Good service 👍

SAURABH
June 2025 • road, Pani Tanki Rd, Rosera, Bihar 848210, India
5
Very good service received.... Thank you for the service

Ayush
August 2025 • Samastipur, Bihar 848101, India
5
Behaviour is good and co operative

Shubham
August 2025 • India
5
Good Service and knowledgeable technician. He installed purifier in a quick way. Also guide about the usage of RO. Thanks for his service. I rate him 5 out of 5

Sunil
August 2025 • India
5
Good nice work

Anil
April 2025 • India
1
TDS is too low

Rahul
June 2025 • India
5
He is very professional and experienced. Good job

Rohit
March 2025 • India
5
Service is too good I'm so impressed of NATIVE aaro

Satyam
May 2025 • Bihar 848209, India
5
Proper installation work done
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
Smart machines at affordable price: Real time TDS & filter life tracking
4.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
5.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
About our RO Water Purifiers
TruWater Premium
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
MTDS: Retain essential minerals in water
3.
Large tank capacity: 9 liters
4.
6 stage purification process: RO+UV+UF
5.
Installation: Delivery & free installation within 2 days of request
TruWater Premium Smart
1.
Large tank capacity: 9 liters
2.
MTDS: Retain essential minerals in water
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification: RO+UV+UF
5.
Smart features: Real time water quality & filter life tracking
6.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Elite
1.
Goodness of copper & alkaline water
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
MTDS: Retain essential minerals in water
4.
Large tank capacity: 10 liters
5.
Installation: Delivery & free installation within 2 days of request
6.
7 stage filtration and purification: RO+UV+UF+Copper
7.
Smart features: Real time water quality & filter life tracking
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