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Native Water Purifier
4.84
100K reviews

Native M2
4.83 (41K reviews)
₹18499

Native M1
4.85 (59K reviews)
₹14499

Native UPS for M2
4.86 (342 reviews)
₹1999
Customer reviews
Sanjay Parulkar
May 13, 2025
5
Got the installation done in advance which was very much required. Overall service was excellent. Mr. Arun Kumar explained each and everything in very simple and very well. He visited on dot what was communicated on call. Thanks for excellent and efficient service of Mr Arun Kuma...
read moreNilendu Kumar
May 11, 2025
5
Technician well informed of the features of the RO and accordingly explained the functionality to my satisfaction. Very satisfied with the installation. Well done. Keep it up!!...
read moreChetan Menaria
May 11, 2025
5
Mr Prakash has great knowledge about the purification system. I continuously bugged him about RO queries and he resolved all them with smile on face. Thumbs up to Mr. Prakash 👍🏻...
read moreZishan Qureshi
May 14, 2025
5
The technician was very professional and knowledgeable. He serviced the water purifier efficiently and explained everything clearly. Great experience and timely service. Highly satisfied!...
read moreVikram Singh
May 13, 2025
5
Govind is very committed person on his words and fully supportive and professional. I am satisfied with his work....
read moreSAURABH KUMAR
May 13, 2025
5
The person who came to install the water purifier was very professional,polite and cooperative and good in nature installed gave demo as required....
read moreKarunakar Prabhakar
May 13, 2025
5
Safeen was professional to the core and meticulous. He patiently explained all the steps. Work done very well!...
read moreRathna
May 14, 2025
2
U regret buying native water purifier. I want replacement of the product or a refund , so that I can buy a different one. I want to give 1 star but I don’t want to spoil his rating for the poor quality ...
read moreAbinash Sahoo
May 13, 2025
5
Suresh made sure the carbon filter and calcium magnesium booster is flushed. Quite professional and experienced. ...
read moreSiva
May 14, 2025
5
Smooth installation process and very good demonstration. 👍 ...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
Does Native RO have a manual TDS (MTDS) controller?
No. Native RO is intentionally designed without a manual TDS controller. Manual TDS controllers work by mixing filtered & unfiltered water after purification. While this helps adjust mineral content, it can also reintroduce contaminants removed by the RO membrane. Plus, it needs regular maintenance to stay safe. With Native RO, you get pure water with optimal mineral content — no adjustments needed, no safety compromised.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
Installation: Delivery & free installation within 2 days of request
2.
MTDS: Retain essential minerals in water
3.
6 stage purification process: RO+UV+UF
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Large tank capacity: 9 liters
TruWater Premium Smart
1.
Smart features: Real time water quality & filter life tracking
2.
Installation: Delivery & free installation within 2 days of request
3.
Large tank capacity: 9 liters
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
MTDS: Retain essential minerals in water
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
Smart features: Real time water quality & filter life tracking
2.
MTDS: Retain essential minerals in water
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Goodness of copper & alkaline water
5.
Installation: Delivery & free installation within 2 days of request
6.
7 stage filtration and purification: RO+UV+UF+Copper
7.
Large tank capacity: 10 liters
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