7J2J+F5X, Ganjpara, Station Road, Moudhapara, Raipur, Chhattisgarh 492001, India

Native Water Purifier

Q: Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground Book now

Q: Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month Book now

Q: Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost Book now

4.83

177K reviews

Models

Native M2

4.82 (69K reviews)

₹16,999

Native M1

4.85 (106K reviews)

₹13,499

Native M0

4.86 (1K reviews)

₹11,299

Native UPS for M2

4.85 (850 reviews)

₹1,399

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Frequently asked questions

Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground

What is the 7 day trial?

We provide a no questions asked return policy within 7 days of installation of the RO

What are the installation charges and what items are covered in installation?

a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.

Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month

Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost

What are the AMC charges?

We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199

What is the maximum TDS for which TruWater purifier will work?

Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)

What are the dimensions of the machine?

TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)

How does TruWater machine help me reduce water wastage?

Machine comes with an extendable pipe to reuse water for other applications

What all is included when I purchase a TruWater RO?

Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)

Native Water Purifier in Raipur, India

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.

"The service was excellent. The technician was professional and knowledgeable." "The service was outstanding. The technician, [Technician's Name], was not only skilled but also very courteous and patiently answered all my questions. It was a fantastic experience from start to finish." "I'm very impressed with the efficiency of the service. The team was professional, clean, and made sure everything was working perfectly before they left. Excellent job!" "While the service was completed satisfactorily, I felt there could have been better communication from your end regarding the appointment time. I had to call to confirm."

Lokesh

September 2025 • Chhattisgarh 492007, India

I am happy with the service agent but the quality of attachment provided behind tap is of plastic it should be of brass so that it can run on a long way

Anzal

September 2025 • Mahaveer Nagar, Raipur, Chhattisgarh 492001, India

Very cool and nice work

Arun

July 2025 • Barauda, Chhattisgarh 492001, India

Fast and good behaviour

GEETANJALI

September 2025 • Amanaka, Raipur, Chhattisgarh 492013, India

very well

Umesh

November 2025 • Moudhapara, Raipur, Chhattisgarh 492001, India

Good service

Gopal

July 2025 • Chhattisgarh 490006, India

Good work

Akshat

August 2025 • Shastri Market, Raipur, Chhattisgarh 492001, India

Good work 💯👍

Ayush

August 2025 • Raipur, Chhattisgarh 492014, India

Installation does not complete

About Native Water Purifier

About Native RO Water Purifier by Urban Company

Native - a brand by Urban Company - has introduced 3 top of the line RO Water purifiers to meet your pure water requirements - Native RO M2, Native RO M1 & Native RO M0.

After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.