
15-365, Brindavanam, Nellore, Andhra Pradesh 524001, India
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Native Water Purifier
4.84
69K reviews
Select variant

Native M2
4.82 (30K reviews)
₹18499

Native M1
4.85 (39K reviews)
₹14499

Native UPS for M2
4.74 (60 reviews)
₹1999
Customer reviews
Yuvaraj Senthilnathan
Feb 13, 2025
5
Knowledgeable person. Answer all question related to Native water filter. I also appreciate his patience when handling elderly in the installation site. ...
read moreVikram Reddy
Feb 14, 2025
5
Good knowledge of the product, detailed explanation and patiently answering all my questions. Thank you for the service....
read moreSHIV SHANKAR MOHAPATRA
Feb 13, 2025
4.5
There are few features have to be added which are missing currently in this product but still I do understand the price will go up . ...
read more
Reviewed on Amazon
Surender
Feb 13, 2025
5
Product is good and more features from other brands and warranty too the executive who came for installation is so kind , knowledgeable,and helpful muqthar ali sir...
read more
Reviewed on Amazon
Shreesh Kulkarni
Feb 13, 2025
5
Best water purifier and nice price for the product. And the service from urban company is very nice and best quality and easy to use 2 years warranty for free...
read moreRaju Hudar
Feb 9, 2025
5
Excellent service. Did the job patiently and explained all things properly. Thank you Urban Company and its agents. Happy with the delivery which was quick, very next day of booking and installation also completed timely as expected....
read more
Reviewed on Amazon
Dharmraj N
Feb 12, 2025
5
This water purifier is best in market. Had good filtration quality. Long life filters due to smart self cleaning. Most important it is controlled by your smartphone...
read moreRajesh
Feb 10, 2025
5
Thank you Suresh , he is very professional and fit the device accurately in the provided cabinet. TDs of water after installation is 89. Suresh garu explained the features of the device and ensured all the functions are cleared to us. Thank you for the service ...
read moreDr Animesh Gaur
Feb 14, 2025
5
Amazing service. The person who is coming to install is very helpful and knowledgeable. Highly obliged by his service. Totally & truly amazing ...
read moreSameer More
Feb 13, 2025
5
Deepak sing is best technicians...give best demo and installations.....
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Large tank capacity: 9 liters
3.
MTDS: Retain essential minerals in water
4.
Installation: Delivery & free installation within 2 days of request
5.
6 stage purification process: RO+UV+UF
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Large tank capacity: 9 liters
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification: RO+UV+UF
5.
Smart features: Real time water quality & filter life tracking
6.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Elite
1.
Goodness of copper & alkaline water
2.
Large tank capacity: 10 liters
3.
MTDS: Retain essential minerals in water
4.
Smart features: Real time water quality & filter life tracking
5.
Installation: Delivery & free installation within 2 days of request
6.
7 stage filtration and purification: RO+UV+UF+Copper
7.
Trial Policy: No questions asked return policy within 7 days of installation
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