
3759+38Q, Nagarjunar Colony, Nalgonda, Telangana 508001, India
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Native Water Purifier
4.84
81K reviews
Select variant

Native M2
4.83 (35K reviews)
₹18499

Native M1
4.85 (47K reviews)
₹14499

Native UPS for M2
4.83 (182 reviews)
₹1999
Customer reviews
Satyam Chandrra
Mar 23, 2025
4.5
Loved the experience with the personnel, however, UC customer service could be better in speaking to the partner directly and sorting issues. I had to take care of this part....
read moreRaghu Yadav
Mar 23, 2025
5
Very happy with the UC Native M2 RO! The installation was quick and professional. Special thanks to Lokesh Sharma for his excellent service—he explained everything clearly and did a great job. The water quality is pure and refreshing. Highly recommended!...
read moreKunal Tainwala
Mar 23, 2025
5
Naresh was very calm and listened to all the problems that were there and gave appropriate solutions. He did a really clean job of fixing the purifier. ...
read moreManoj
Mar 22, 2025
5
Satish varma is good at his work...explained each and everything in detail regarding working of the purifier and gave some valuable tips for better using of native water purifier...
read moreBalasubrahmanyam
Mar 24, 2025
5
Great work! Pradeep did a great work, my purifier cupboard case was too small for it to fit. He skillfully fit it well....
read moreSai Balaji Residency
Mar 24, 2025
5
Very Kind and has good knowledge of the product. Installation done on time.. Lets hope this product will give some nice experience.. Thanks again!! ...
read moreYogeshwari
Mar 24, 2025
5
Got the RO filter installation done, he did it good and explained everything about the RO in detail ...
read moreSantono Patra
Mar 21, 2025
5
The service was prompt and professional. The technician was knowledgeable and ensured the installation was done seamlessly. Highly recommend Urban Clap for hassle-free service!" - "Impressed with the punctuality and efficiency of the team. The installation process was smooth, ...
read moreSagar Parit
Mar 23, 2025
5
decent man with good knowledge. professional minimal chatter and more work. I greatly like his work ethics and above all his punctuality....
read moreMithra Jeeth
Mar 23, 2025
5
Excellent, Quick and very neatly installed Very polite speaking and explains usage in detail. Thank you Satish Sharma....
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Smart machines at affordable price: Real time TDS & filter life tracking
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
4.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
5.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
About our RO Water Purifiers
TruWater Premium
1.
Installation: Delivery & free installation within 2 days of request
2.
MTDS: Retain essential minerals in water
3.
6 stage purification process: RO+UV+UF
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Large tank capacity: 9 liters
TruWater Premium Smart
1.
6 stage purification: RO+UV+UF
2.
Large tank capacity: 9 liters
3.
MTDS: Retain essential minerals in water
4.
Smart features: Real time water quality & filter life tracking
5.
Trial Policy: No questions asked return policy within 7 days of installation
6.
Installation: Delivery & free installation within 2 days of request
TruWater Elite
1.
MTDS: Retain essential minerals in water
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Smart features: Real time water quality & filter life tracking
4.
Goodness of copper & alkaline water
5.
7 stage filtration and purification: RO+UV+UF+Copper
6.
Installation: Delivery & free installation within 2 days of request
7.
Large tank capacity: 10 liters
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