
7F6H+VGF, Bihar 803118, India
Native Water Purifier
4.83
144K reviews







Models
Native M1
4.85 (87K reviews)
₹13,499
Native M2
4.82 (58K reviews)
₹16,999
Native UPS for M2
4.87 (723 reviews)
₹1,399
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Frequently asked questions
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Native Water Purifier in Nalanda, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.83
143K reviews
★ 5
133K
★ 4
5K
★ 3
1K
★ 2
755
★ 1
3K

Shreekant
June 2025 • Bihar 803216, India
5
Very nicely done

Devraj
October 2024 • Bihar 803116, India
5
Good installer boy

Aryan
August 2025 • Bihar Sharif, Bihar 803101, India
5
Timely installation nd gud service Polite behaviour in all

SANGEETA
March 2025 • Bihar Sharif, Bihar 803101, India
5
Good installation

Rajnish
February 2025 • India
5
Satisfied with professional

Ashwin
June 2025 • Gandhinagar, Ramchandrapur, Bihar Sharif, Bihar 803101, India
5
Very humble person

Md
March 2025 • India
5
Good service

Sanjay
September 2025 • near Vasufurniture, Harnaut, Chhatiana, Bihar 803110, India
5
Fast installation technician Time to before installation Excellent technician Good beivier

Md
March 2025 • Bihar 803101, India
5
Very fast work technician 💪🏻 good perfomense
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Smart machines at affordable price: Real time TDS & filter life tracking
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
4.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
5.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
About our RO Water Purifiers
TruWater Premium
1.
MTDS: Retain essential minerals in water
2.
Large tank capacity: 9 liters
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification process: RO+UV+UF
5.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Premium Smart
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
6 stage purification: RO+UV+UF
3.
Large tank capacity: 9 liters
4.
Installation: Delivery & free installation within 2 days of request
5.
Smart features: Real time water quality & filter life tracking
6.
MTDS: Retain essential minerals in water
TruWater Elite
1.
Goodness of copper & alkaline water
2.
Installation: Delivery & free installation within 2 days of request
3.
MTDS: Retain essential minerals in water
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Smart features: Real time water quality & filter life tracking
6.
Large tank capacity: 10 liters
7.
7 stage filtration and purification: RO+UV+UF+Copper
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