
Mysore Palace, Mysore
Native Water Purifier
4.83
162K reviews







Models
Native M1
4.85 (97K reviews)
₹14,499
Native M2
4.82 (64K reviews)
₹17,499
Native UPS for M2
4.85 (781 reviews)
₹1,399
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Frequently asked questions
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
Native Water Purifier in Mysore, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
You are here
Customer reviews
4.83
162K reviews
★ 5
151K
★ 4
5K
★ 3
1K
★ 2
840
★ 1
3K

IMTIAZ
August 2025 • Bannimantap A Layout, Bannimantap, Mysuru, Karnataka 570015, India
5
Your Service Professional did a fantastic job and explained well how to use the purifier. He deserves a 5 star rating 👏

Udiyana
July 2025 • Hootagalli, Mysuru, Karnataka 570018, India
5
The Service Executive was very knowledgeable and informative. Overall happy with the service

Vishal
October 2025 • Hale Kesare, Mysuru, Karnataka 570007, India
5
Happy nice person mr Raj Kumar s

Sharath
September 2025 • Mysuru, Karnataka 570020, India
5
Service executive Mr. Vinod kumar is highly professional. Loved the product.

Uma
September 2025 • Mysuru, Karnataka, India
5
Very good and clean job done 👍

Rahul
October 2025 • Mysuru, Karnataka 570015, India
5
Nice look so happens Raj kumar s good job

H
September 2025 • Basavanahalli, Mysuru, Karnataka 570032, India
5
Both Prashanth & Vinod were professional in their approach. Installation was smooth & done with care.

MANJUNATHA
August 2025 • Mysuru, Karnataka 570019, India
5
Good service on time attend exalant person

Gurulingappagouda
July 2025 • Mysuru, Karnataka 570028, India
5
Good communication skill totally very good job
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Smart machines at affordable price: Real time TDS & filter life tracking
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
6 stage purification process: RO+UV+UF
2.
MTDS: Retain essential minerals in water
3.
Installation: Delivery & free installation within 2 days of request
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Large tank capacity: 9 liters
TruWater Premium Smart
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Smart features: Real time water quality & filter life tracking
3.
Installation: Delivery & free installation within 2 days of request
4.
MTDS: Retain essential minerals in water
5.
6 stage purification: RO+UV+UF
6.
Large tank capacity: 9 liters
TruWater Elite
1.
MTDS: Retain essential minerals in water
2.
Goodness of copper & alkaline water
3.
Smart features: Real time water quality & filter life tracking
4.
Large tank capacity: 10 liters
5.
Installation: Delivery & free installation within 2 days of request
6.
7 stage filtration and purification: RO+UV+UF+Copper
7.
Trial Policy: No questions asked return policy within 7 days of installation
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