00000 Tamulia, Mahammadpur Kazi, Pokhraira, Muzaffarpur, Bihar 842001, India

Native Water Purifier

Q: Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground Book now

Q: Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost Book now

Q: Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month Book now

4.83

166K reviews

Models

Native M2

4.82 (65K reviews)

₹18,499

Native M1

4.85 (100K reviews)

₹14,999

Native M0

4.81 (272 reviews)

₹12,499

Native UPS for M2

4.85 (794 reviews)

₹1,399

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Frequently asked questions

What are the dimensions of the machine?

TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)

How does TruWater machine help me reduce water wastage?

Machine comes with an extendable pipe to reuse water for other applications

Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground

What are the AMC charges?

We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199

What is the maximum TDS for which TruWater purifier will work?

Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)

What are the installation charges and what items are covered in installation?

a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.

What is the 7 day trial?

We provide a no questions asked return policy within 7 days of installation of the RO

What all is included when I purchase a TruWater RO?

Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)

Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost

Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month

Native Water Purifier in Muzaffarpur, India

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.

"Getting the RO installation done through Urban Company was a fantastic experience! I am very impressed that technicians like Mr. Armaan Alam are part of your team. Armaan Ji not only arrived on time, but his level of excellence in the work is also commendable. He worked with full dedication, ensuring that the installation was completed with immaculate cleanliness and technical accuracy. He easily explained all the intricacies of machine maintenance to me. His professionalism and high standard of customer service were evident throughout the entire process. His polite nature made the entire service extremely pleasant. I would like to give a special thank you to Mr. Armaan Alam for his exceptional service. I will strongly recommend Urban Company's services without any doubt. Your team is amazing! Keep up the great work!"

Munna

August 2025 • India

Every 4 month ro inspection done by company in warranty period

Sachidanand

October 2025 • India

Service is good

ATHAR

October 2025 • India

A very well job performed by the highly professionals

Nikhil

August 2025 • India

very good service by Ahmed ji and team

About Native Water Purifier

About TruWater by Urban Elements

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.

After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.