
Sarabha Nagar, Ludhiana
Native Water Purifier
4.83
143K reviews







Models
Native M1
4.85 (86K reviews)
₹14,999
Native M2
4.82 (57K reviews)
₹18,499
Native UPS for M2
4.87 (708 reviews)
₹1,399
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Transparent Pricing

Frequently asked questions
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Native Water Purifier in Ludhiana, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
You are here
Customer reviews
4.83
143K reviews
★ 5
133K
★ 4
5K
★ 3
1K
★ 2
755
★ 1
3K

Mk
August 2025 • Ludhiana, Punjab 141008, India
5
Great work

Sandeep
July 2025 • Ludhiana, Punjab 141010, India
5
Too good experience.. nature of the Person was also too good. Five star

Raman
July 2025 • Urban Estate Phase II, Focal Point, Ludhiana, Punjab 141010, India
5
Good service by mr sukhwinder singh

Nikhil
August 2025 • Gobind Nagar, Guru Teg Bahadur Nagar, Ludhiana, Punjab 141015, India
5
Very nice service

Devansh
August 2025 • Subhash Nagar, Ludhiana, Punjab 141007, India
5
Very Nice Behaviour and Fast Service

Dishant
August 2025 • 3971, Chandigarh Rd, Police Colony, Sector 32A, Ludhiana, Punjab 141010, India
5
Great service A+ service by Sukhwinder Singh

Jatin
July 2025 • Punjab 141001, India
5
Sukhwinder Singh good work

Gurdeep
July 2025 • Ludhiana, Punjab 141003, India
5
Sukhwinder singh good service nice person

Shubham
July 2025 • Haibowal Kalan, Ludhiana, Punjab 141001, India
5
Very good service by surinder
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
6 stage purification process: RO+UV+UF
2.
Installation: Delivery & free installation within 2 days of request
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
MTDS: Retain essential minerals in water
5.
Large tank capacity: 9 liters
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Installation: Delivery & free installation within 2 days of request
3.
Large tank capacity: 9 liters
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
6 stage purification: RO+UV+UF
6.
Smart features: Real time water quality & filter life tracking
TruWater Elite
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
MTDS: Retain essential minerals in water
3.
Goodness of copper & alkaline water
4.
Smart features: Real time water quality & filter life tracking
5.
Large tank capacity: 10 liters
6.
7 stage filtration and purification: RO+UV+UF+Copper
7.
Installation: Delivery & free installation within 2 days of request
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