
Sarabha Nagar, Ludhiana
Native Water Purifier
4.84
118K reviews







Models
Native M1
4.85 (71K reviews)
₹13,699
Native M2
4.82 (48K reviews)
₹17,499
Native UPS for M2
4.86 (536 reviews)
₹1,999
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Transparent Pricing

Frequently asked questions
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Native Water Purifier in Ludhiana, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.84
118K reviews
★ 5
110K
★ 4
4K
★ 3
1K
★ 2
625
★ 1
2K

Globe
May 2025 • Punjab 141003, India
5
Very nice person

Karan
July 2025 • Ludhiana, Punjab 141010, India
5
Good service byr sukhwinder singh

PEEYUSH
April 2025 • Ludhiana, Punjab 141003, India
5
Great experience smooth installation

Prince
July 2025 • Punjab 141003, India
5
Sukhwinder good

Kimti
March 2025 • Ludhiana, Punjab 141007, India
5
Urban company native 1 installation by sukhwinder singh

Akshit
June 2025 • Shaheed Bhagat Singh Nagar, Ludhiana, Punjab, India
5
Good service

Sukhjit
April 2025 • Ludhiana, Punjab 141006, India
5
Very good service

Ansh
April 2025 • Inder Nagar, jain colony, New Amar Nagar, New Janta Nagar, Ludhiana, Punjab 141003, India
5
Urban company Native M1 Copper Instalation by Mr Sukhwinder Singh

Neetu
June 2025 • Ludhiana, Punjab, India
5
Very good experience Sukhvinder singh
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
Installation: Delivery & free installation within 2 days of request
3.
6 stage purification process: RO+UV+UF
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
MTDS: Retain essential minerals in water
TruWater Premium Smart
1.
Smart features: Real time water quality & filter life tracking
2.
Installation: Delivery & free installation within 2 days of request
3.
6 stage purification: RO+UV+UF
4.
Large tank capacity: 9 liters
5.
MTDS: Retain essential minerals in water
6.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Elite
1.
Goodness of copper & alkaline water
2.
7 stage filtration and purification: RO+UV+UF+Copper
3.
Smart features: Real time water quality & filter life tracking
4.
MTDS: Retain essential minerals in water
5.
Installation: Delivery & free installation within 2 days of request
6.
Large tank capacity: 10 liters
7.
Trial Policy: No questions asked return policy within 7 days of installation
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