Sarabha Nagar, Ludhiana

Native Water Purifier

Q: Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost Book now

Q: Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground Book now

Q: Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month Book now

4.84

135K reviews

Models

Native M1

4.85 (81K reviews)

₹14,999

Native M2

4.82 (54K reviews)

₹18,499

Native UPS for M2

4.87 (645 reviews)

₹1,399

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Frequently asked questions

Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost

How does TruWater machine help me reduce water wastage?

Machine comes with an extendable pipe to reuse water for other applications

What are the AMC charges?

We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199

Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground

What are the dimensions of the machine?

TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)

What is the maximum TDS for which TruWater purifier will work?

Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)

What is the 7 day trial?

We provide a no questions asked return policy within 7 days of installation of the RO

What all is included when I purchase a TruWater RO?

Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)

What are the installation charges and what items are covered in installation?

a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.

Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month

Native Water Purifier in Ludhiana, India

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.

"I recently had the Native M1 RO Water Purifier installed in my home, and I must say, I'm thoroughly impressed. The installation process was smooth and hassle-free. Mr. Amandeep from Native was professional and courteous, explaining the entire process and ensuring that everything was working perfectly before leaving.

Ajay

July 2025 • Vardhman Nagar, Jodhewal, Ludhiana, Punjab 141007, India

Sukhvider singh very good😁😁

Jatt

June 2025 • Ludhiana, Punjab 141008, India

Installation done . Agent name is sanjeev

Karan

July 2025 • Ludhiana, Punjab 141010, India

Good service byr sukhwinder singh

Verified

July 2025 • Ludhiana, Punjab 141014, India

All went good , Great Sevice and good behaviour by Mr. Amandeep

Jatin

July 2025 • Punjab 141001, India

Sukhwinder Singh good work

Arshpreet

August 2025 • Haibowal Kalan, Ludhiana, Punjab 141001, India

Sukhwinder singh doing a great job he is great man….

Mandeep

July 2025 • Jamalpur, Ludhiana, Punjab 141010, India

Great thankyou sukhwinder ji

Parveen

July 2025 • Haibowal Kalan, Ludhiana, Punjab 141001, India

Very good work Sukhwinder singh behaviour is so good

About Native Water Purifier

About TruWater by Urban Elements

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.

After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.