
Old Ballygunge Road, Kolkata
Native Water Purifier
4.84
118K reviews







Models
Native M1
4.85 (71K reviews)
₹14,999
Native M2
4.82 (48K reviews)
₹18,499
Native UPS for M2
4.86 (536 reviews)
₹1,999
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Frequently asked questions
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
Native Water Purifier in Kolkata, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
You are here
Customer reviews
4.84
118K reviews
★ 5
110K
★ 4
4K
★ 3
1K
★ 2
625
★ 1
2K

Sourav
June 2025 • Belghoria, Kolkata
5
Nice person. & Very professional

Subhankita
July 2025 • Paschim Barisha, Kolkata, West Bengal 700061, India
5
Excellent installation service.

Abhishek
June 2025 • Behala, Kolkata, West Bengal 700008, India
5
Very well explained. Great service.

Gokul
July 2025 • India
5
Very knowledgeable and handled everything with care. Over all very good service

Chirantani
June 2025 • Kalu Para, Kolkata, West Bengal 700031, India
5
Good experience and nice behaviour

Nirupam
July 2025 • Behala, Kolkata, West Bengal 700060, India
5
Nice and very knowledgeable technician.

Sougata
June 2025 • West Bengal 712701, India
5
Excellent service and nice behaviour

Jayanta
July 2025 • Nabagram Colony, West Bengal 712246, India
5
Very polite and nice professional

Rintu
July 2025 • Behala, Kolkata, West Bengal 700061, India
5
Good sarvice
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
About our RO Water Purifiers
TruWater Premium
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 9 liters
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
MTDS: Retain essential minerals in water
5.
6 stage purification process: RO+UV+UF
TruWater Premium Smart
1.
6 stage purification: RO+UV+UF
2.
Large tank capacity: 9 liters
3.
MTDS: Retain essential minerals in water
4.
Installation: Delivery & free installation within 2 days of request
5.
Trial Policy: No questions asked return policy within 7 days of installation
6.
Smart features: Real time water quality & filter life tracking
TruWater Elite
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Installation: Delivery & free installation within 2 days of request
3.
MTDS: Retain essential minerals in water
4.
Goodness of copper & alkaline water
5.
Smart features: Real time water quality & filter life tracking
6.
7 stage filtration and purification: RO+UV+UF+Copper
7.
Large tank capacity: 10 liters
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