
198, Fatehpur, Civil Line, Jalandhar, Makhdoom Pura, Punjab 144001, India
Native Water Purifier
4.83
143K reviews







Models
Native M1
4.85 (86K reviews)
₹13,499
Native M2
4.82 (57K reviews)
₹16,999
Native UPS for M2
4.87 (708 reviews)
₹1,399
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Frequently asked questions
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
Native Water Purifier in Jalandhar, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.83
143K reviews
★ 5
133K
★ 4
5K
★ 3
1K
★ 2
755
★ 1
3K

Jasbir
August 2025 • Punjab 144040, India
5
Very satisfying

Renu
September 2025 • Jalandhar, Punjab, India
4
Communication of the company fitter needs significant improvement. Supply was major issue. Product remain lying with DTDC for 10 days at destination. Hope improvement for all future customers 😀

Gaurav
July 2025 • Punjab 144011, India
5
Very fast and good service

Harpreet
August 2025 • Nakodar, Punjab 144040, India
5
Great installation

Ronak
August 2025 • India
5
Very satisfied

PARTEEK
July 2025 • Arjun Nagar, Jalandhar, Punjab 144001, India
1
He didnt come to do his job at all

Priya
August 2025 • Punjab 144401, India
5
Excellent work done by Mr. Abhishek Kumar.We r so impressed by his work and behaviour too kind. Well Done, Thank you so much...

KARAN
September 2025 • India
5
Good service

Sagar
June 2025 • Punjab 144002, India
4.5
Good installation service
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
About our RO Water Purifiers
TruWater Premium
1.
MTDS: Retain essential minerals in water
2.
Installation: Delivery & free installation within 2 days of request
3.
Large tank capacity: 9 liters
4.
6 stage purification process: RO+UV+UF
5.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Installation: Delivery & free installation within 2 days of request
4.
Smart features: Real time water quality & filter life tracking
5.
Large tank capacity: 9 liters
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 10 liters
3.
Goodness of copper & alkaline water
4.
MTDS: Retain essential minerals in water
5.
Smart features: Real time water quality & filter life tracking
6.
Trial Policy: No questions asked return policy within 7 days of installation
7.
7 stage filtration and purification: RO+UV+UF+Copper
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