Aparna

September 2026 • Sector 100, Noida, Uttar Pradesh 201303, India

4

He kept calling me for not needed asks and whrn i asked why did he ask my staff to call me from my office work he said sorry sorry

Deyvos

October 2026 • Noida, Uttar Pradesh 201304, India

5

He did good cleaning.

Chatuhrvedi

October 2026 • Uttar Pradesh 201304, India

5

Excellent service and right guidance

Rupal

August 2026 • Asagarpur Jagir, Uttar Pradesh 201301, India

5

Nice Work

Mridul

September 2026 • Noida, Gautam Buddh Nagar, Uttar Pradesh, India

5

Well behaved technician

Monojit

October 2026 • Sector 93, Noida, Uttar Pradesh 201304, India

3.5

The person who cleaned my chimney was hard working. But my assessment is that Urban Company has not trained him well. He has been with the company for 6 months and I think if you had spent more time training him, he would have been a far more efficient worker. The following are my observations: 1. He wanted to dismantle the entire chimney. In the last ten years no one who has cleaned our chimney wanted to take down the installed chimney to clean it. 2. He insisted that the outer covering of the motor had to be opened. Even if that is true, he was eventually not able to open it and said it was jammed because it hadn’t been cleaned for long. No chimney cleaner has ever said that. 3. We provided him hot water. He mixed the chemicals provided by Urban Company. When the water appeared filthy, I requested him to get fresh water. He argued with me saying that it was not allowed since the chemical had been mixed the water. Eventually he agreed when I insisted that it was the client’s request. 4. The company has not provided proper brushes for cleaning the corners. He used a screwdriver and covered it with a green cloth. I told him that the green cloth will not prevent the scratches. Urban Company should provide plastics knife blunt at the top end so that corners can be cleaned. 5. He did not know how to open a Kaff chimney. I had to show him the sign and direction for opening the glass. Urban Company takes a fair bit of money. It must train its staff to work with chimneys of different brands. The person who came to clean has potential but must be trained well. It should also be explained to him that he shouldn’t tell a client that he will leave unless allowed to work in the way he wants to.

Prosenjit

August 2026 • Uttar Pradesh 201304, India

5

Good job

Pramod

August 2026 • Sector 100, Noida, Uttar Pradesh 201304, India

5

Nice work done chimney cleaned thoroughly nice behaviour

Jaya

September 2026 • Noida, Uttar Pradesh 201304, India

5

Very well serviced, nice service