
00, Bilaspur, Masanganj, Chhattisgarh 495001, India
Native Water Purifier
4.84
139K reviews
Compare Native RO vs others







Models
Native M1
4.85 (84K reviews)
₹14,999
Native M2
4.82 (56K reviews)
₹18,499
Native UPS for M2
4.87 (686 reviews)
₹1,399
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Frequently asked questions
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Native Water Purifier in Bilaspur, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
You are here
Customer reviews
4.84
139K reviews
★ 5
130K
★ 4
5K
★ 3
1K
★ 2
735
★ 1
3K

Gunjan
April 2025 • Bhartiya Nagar, Bilaspur, Chhattisgarh 495004, India
5
The company and its services for fitting was very good to us. We got a tds checking tool with this and the service man was very knowledgeable and helpful and polite 🙂

Rachana
March 2025 • Jarahbhata, Bilaspur, Chhattisgarh 495001, India
5
Over All Very Good

U
May 2025 • Bilaspur, Vidya Nagar, Chhattisgarh 495001, India
4.5
They should be punctual.

DEV
March 2025 • Mangla, Bilaspur, Chhattisgarh 495001, India
4
Great work and demo

JOSTEE
June 2025 • Mehmand, Chhattisgarh 495004, India
5
Excellent work

Achal
January 2025 • Chhattisgarh 495001, India
5
Nice Service and good Product 👍

Rakesh
July 2025 • Chhattisgarh 495004, India
5
Very good experience with technician and product as well.

SOUMYADEEP
May 2025 • Chhattisgarh 495004, India
5
Very Happy with the service

Chandra
July 2025 • India
5
Awesome experience with agent 😍😍
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 9 liters
3.
6 stage purification process: RO+UV+UF
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
MTDS: Retain essential minerals in water
TruWater Premium Smart
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Installation: Delivery & free installation within 2 days of request
3.
MTDS: Retain essential minerals in water
4.
6 stage purification: RO+UV+UF
5.
Smart features: Real time water quality & filter life tracking
6.
Large tank capacity: 9 liters
TruWater Elite
1.
Large tank capacity: 10 liters
2.
MTDS: Retain essential minerals in water
3.
Smart features: Real time water quality & filter life tracking
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Installation: Delivery & free installation within 2 days of request
6.
Goodness of copper & alkaline water
7.
7 stage filtration and purification: RO+UV+UF+Copper
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