
Neeladri Vihar, Bhubaneswar
Native Water Purifier
4.83
143K reviews







Models
Native M1
4.85 (86K reviews)
₹14,999
Native M2
4.82 (57K reviews)
₹18,499
Native UPS for M2
4.87 (708 reviews)
₹1,399
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Frequently asked questions
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
Native Water Purifier in Bhubaneswar, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
You are here
Customer reviews
4.83
143K reviews
★ 5
133K
★ 4
5K
★ 3
1K
★ 2
755
★ 1
3K

Trilochan
August 2025 • Bhubaneswar, Odisha 751017, India
5
Very good service

Prasanta
July 2025 • Bhubaneswar, Odisha 751002, India
5
Engineer is very good person, explain us about the function of the new machine

Babu
July 2025 • Odisha 751003, India
5
Very good

Surajit
August 2025 • Bhubaneswar, Odisha, India
5
Good service

MANORAMA
August 2025 • Laxmisagar, Bhubaneswar, Odisha 751006, India
5
PERFECT WORK

Sasmita
July 2025 • Old Town, Bhubaneswar, Odisha 751014, India
5
Excellent guys ..for fitting

Swadhin
July 2025 • Bhubaneswar, Odisha 751030, India
5
Very good service

Preeti
August 2025 • Bhubaneswar, Odisha 751007, India
1
Technician was not punctual at time Arrived late and was hurried to complete the service Additional installed old aqua guard pipe and took the new pipe with himself I want the new pipe to be return to me Also the flow of filter water is not aligned as a result difficult to fill a water bottle Please ask technician to revisit and return the pipe and fix the issues

Amlan
August 2025 • India
5
Good service
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
6 stage purification process: RO+UV+UF
2.
Installation: Delivery & free installation within 2 days of request
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
MTDS: Retain essential minerals in water
5.
Large tank capacity: 9 liters
TruWater Premium Smart
1.
Large tank capacity: 9 liters
2.
MTDS: Retain essential minerals in water
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification: RO+UV+UF
5.
Smart features: Real time water quality & filter life tracking
6.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Elite
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Installation: Delivery & free installation within 2 days of request
3.
Smart features: Real time water quality & filter life tracking
4.
Goodness of copper & alkaline water
5.
MTDS: Retain essential minerals in water
6.
Large tank capacity: 10 liters
7.
7 stage filtration and purification: RO+UV+UF+Copper
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