
1, Ballia, Uttar Pradesh 243402, India
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Native Water Purifier
4.84
118K reviews

Native M2
4.82 (48K reviews)
₹18499

Native M1
4.85 (70K reviews)
₹14999

Native UPS for M2
4.86 (536 reviews)
₹1999
Customer reviews
Babuli Mohan Sethi
Jul 5, 2025
5
The plumber guy was so humble and genuine. He explained each tiny detail to us and made us aware of all techniques we should follow in using the purifier. He was knowledgeable and he installed it very cleanly....
read moreRajesh Agarwal
Jul 4, 2025
5
Mr. Gauri Shankar was very professional, humble, well equipped and soft spoken. He completed the entire process very quickly and explained each and every process. ...
read moreSushovan
Jul 4, 2025
5
- Punctual (even if he visited from 1.5hrs from hours away) - Professional (knows the product very well) - Clear communication (important DOs / DONTs, risks are clearly highlighted) - Positive attitude overall. Very happy with the service....
read morePrince Sinha
Jul 3, 2025
5
Amar is an excellent technician, helped me install it late in the evening and demoed me everything very efficiently about the purifier. Extremely happy with his service :)...
read morePrakash Pathak
Jul 6, 2025
5
The boy who installed the purifier was good, his behaviour was also good and he explained it well, thank you for this...
read moreBolla Srikanth
Jun 28, 2025
5
Good installation by the service engineer and he is very knowledgeable and guided me very simply on ...
read more
Manish Panwar
Jul 6, 2025
5
Inatall before timing and all features explain from your executive side ue is very professional person excellent job 👏 👍 👌 ...
read moreBarannya Det
Jul 6, 2025
4.5
Took long time to install, complicated setup process. Set is not yet done, annoying call center. Service person is only reason for 4.5 ratting ...
read moreAnand Pote
Jul 5, 2025
5
Job done with complete care and patience, no rush. Gave the demo, asked for additional question, very good job, keep it up....
read moreVishal Shrivastav
Jul 5, 2025
5
Great person with excellent Work , very much authentic technically good , very much appreciated Devendra sir for his work skills , super Happy ☺️...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Why is TDS controllers/ Taste adjuster bad?
TDS controllers (also referred as TDS booster, adjuster, or taste adjuster) mix untreated water back into purified RO water to increase TDS levels. This can reintroduce harmful contaminants like lead, arsenic, bacteria, and microplastics—making your water unsafe, even if it tastes better.
Why don’t we use TDS controller/ Taste adjuster?
At Native, we believe 100% of your drinking water should be fully purified. That's why we never use MTDS. All your water passes through the RO membrane, and only after full purification do we add back essential minerals like calcium and magnesium—nothing else
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
6 stage purification process: RO+UV+UF
2.
Installation: Delivery & free installation within 2 days of request
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Large tank capacity: 9 liters
5.
MTDS: Retain essential minerals in water
TruWater Premium Smart
1.
Smart features: Real time water quality & filter life tracking
2.
Installation: Delivery & free installation within 2 days of request
3.
6 stage purification: RO+UV+UF
4.
MTDS: Retain essential minerals in water
5.
Large tank capacity: 9 liters
6.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Elite
1.
MTDS: Retain essential minerals in water
2.
Smart features: Real time water quality & filter life tracking
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Large tank capacity: 10 liters
5.
Goodness of copper & alkaline water
6.
7 stage filtration and purification: RO+UV+UF+Copper
7.
Installation: Delivery & free installation within 2 days of request
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