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Native Water Purifier
4.83
56K reviews
Select variant
Native M2
4.81 (25K reviews)
₹17999
Native M1
4.84 (31K reviews)
₹13999
Customer reviews
Reviewed on Amazon
Ricky
Oct 1, 2024
5
Purifier looks premium, excellent service on initial basis. I got it today and got installed on the ...
read moreReviewed on Amazon
Bharath☑️
Sep 30, 2024
5
Good water purifier!! 💧 , does the job !! If you have a tds 600 to 500 ,this water purifier is best...
read moreSanjeev Bce
Jul 3, 2024
5
Ravi is polite and patiently does the job. I was frustrated with way UC handle their shipment with B...
read moreSukesh Nayak
Dec 11, 2024
5
Though I have some issues with Urban Company customer care, this guy Nandan was keen to resolve the issue and provide best of the installation service. Thank you Nandan...
read moreA N Bidkar
Dec 11, 2024
5
Aakash is a very good & polite person he has good knowledge about water filters. His repairing skills are above standard. Will definitely recommend him in UC...
read moreA N Bidkar
Dec 10, 2024
5
Aakash is a very good & polite person he has good knowledge about water filters. His repairing skills are above standard. Will definitely recommend him in UC...
read moreIshaan Vyas
Dec 8, 2024
5
Had a really great experience in getting the M1 purifier installed. Yadav ji was really great and explained everything in detail. 100% satisfied and will definitely recommend this to everyone....
read moreA G Saravanan
Dec 2, 2024
5
Very good experience with the Installation by the professional. Very polite in nature while carrying out the work. Looking forward to see the performance of the Purifier unit. ...
read moreNilesh Dhatrak
Nov 25, 2024
5
Seamless process and very good service provided by the technician. He explained everything in a very simple way and made the overall experience great ...
read moreVartika Srivastava
Nov 19, 2024
5
Technician did his job with lot of patience ,,, unhappy with the product as it is not compatible to ios,, took lot almost 2:30 hours to be functional ...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Smart machines at affordable price: Real time TDS & filter life tracking
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
MTDS: Retain essential minerals in water
2.
Large tank capacity: 9 liters
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification process: RO+UV+UF
5.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Premium Smart
1.
Large tank capacity: 9 liters
2.
6 stage purification: RO+UV+UF
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Installation: Delivery & free installation within 2 days of request
5.
Smart features: Real time water quality & filter life tracking
6.
MTDS: Retain essential minerals in water
TruWater Elite
1.
Installation: Delivery & free installation within 2 days of request
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
MTDS: Retain essential minerals in water
4.
Goodness of copper & alkaline water
5.
7 stage filtration and purification: RO+UV+UF+Copper
6.
Large tank capacity: 10 liters
7.
Smart features: Real time water quality & filter life tracking
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