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Native Water Purifier
4.84
114K reviews

Native M2
4.82 (47K reviews)
₹18499

Native M1
4.85 (68K reviews)
₹14999

Native UPS for M2
4.86 (479 reviews)
₹1999
Customer reviews
Prashant
Jun 27, 2025
5
I recently got my Native M2 installed, and Naresh did an excellent job. The installation was smooth, professional, and he explained the usage clearly. Very satisfied with the service!" ...
read morePrashant
Jun 27, 2025
5
I recently got my Native M2 installed, and Naresh did an excellent job. The installation was smooth, professional, and he explained the usage clearly. Very satisfied with the service!" ...
read morePrasad
Jun 26, 2025
5
Very good work looks like he is an expert professional handled everything with outmost care and installation and instructions very good recommending him highly ...
read moreMayur
Jun 27, 2025
5
Today, Pradeep Hingmire visited for the installation of my Native M2 water purifier. He did a great job, installed it at the right height, gave a clear demo, and helped connect it to the UC app. He also explained the benefits and shared useful maintenance tips. Very professional ...
read morePrakash Menezes
Jun 25, 2025
5
Wow! Anil Kumar! What an exceptional service. Fantastic person and a gentleman. UC is lucky to have such a professional and amazing resource. I would recommend UC to others only because of people like Anil. ...
read moreSagar Belgoankar
Jun 25, 2025
5
Vivek is a soft-spoken individual with good knowledge. He provided every aspect of the product and installed it in an excellent manner.Excellent Service 😇...
read moreDeepak
Jun 25, 2025
4
Poor customer support service. There is no calling no to connect with customer care of uc. My product m1 native got delayed but there is no update where it is and no customer care service is available. Other side , after receiving the machine , it has been installed and good wo...
read moreSomil Jain
Jun 27, 2025
5
Praful is an experienced and knowledgeable person who knows exactly what he’s doing. Overall great experience....
read moreSB Gour
Jun 27, 2025
5
Amit ji was very professional. He installed the machine nearly, explained everything very clearly. Many thanks to him....
read moreDheeraj Karthikeyan
Jun 27, 2025
5
Nirmal Raj did a fantastic job. Quick and efficient installation. He explained the filter action neatly ...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Why is TDS controllers/ Taste adjuster bad?
TDS controllers (also referred as TDS booster, adjuster, or taste adjuster) mix untreated water back into purified RO water to increase TDS levels. This can reintroduce harmful contaminants like lead, arsenic, bacteria, and microplastics—making your water unsafe, even if it tastes better.
Why don’t we use TDS controller/ Taste adjuster?
At Native, we believe 100% of your drinking water should be fully purified. That's why we never use MTDS. All your water passes through the RO membrane, and only after full purification do we add back essential minerals like calcium and magnesium—nothing else
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
You are here
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
4.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
5.
Smart machines at affordable price: Real time TDS & filter life tracking
About our RO Water Purifiers
TruWater Premium
1.
MTDS: Retain essential minerals in water
2.
Installation: Delivery & free installation within 2 days of request
3.
6 stage purification process: RO+UV+UF
4.
Large tank capacity: 9 liters
5.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Premium Smart
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Large tank capacity: 9 liters
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification: RO+UV+UF
5.
MTDS: Retain essential minerals in water
6.
Smart features: Real time water quality & filter life tracking
TruWater Elite
1.
Goodness of copper & alkaline water
2.
Installation: Delivery & free installation within 2 days of request
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
7 stage filtration and purification: RO+UV+UF+Copper
5.
Large tank capacity: 10 liters
6.
Smart features: Real time water quality & filter life tracking
7.
MTDS: Retain essential minerals in water
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