Question 1

What brands of microwave do you repair?

Accepted Answer

Urban Company provides repair specialists who can work with any brand or make of the microwave. They are also experts with any kind of repair or replacement of microwave parts. Book now

Question 2

What are the services you provide in microwave repair?

Accepted Answer

The microwave repair service provided by Urban Company covers: Complete diagnosis of the problem with the microwave Identifying problems like busted magnetron, issues with PCB, etc. Replacing spare parts if need be Book now

Question 3

How much will it cost me to get my microwave repaired?

Accepted Answer

The cost of the repair really depends on the particular problem. We have listed out the spare parts rate card on the app and the website on the service page to give you the exact idea. Each service expert also carries a job card that details the cost and gives you an accountability of every penny spent. There is a service charge that will get absorbed in the final invoice if you avail the services of the expert from Urban Company. Book now

Question 4

Are there any minimum charges to avail this service?

Accepted Answer

There is a minimum charge of Rs.249 that the service expert charges for their advice on the problem. This will eventually get absorbed in the final invoice if you avail the services of the expert. Book now

Question 5

Do you provide genuine spare parts?

Accepted Answer

We do. Urban Company takes pride in hiring service professionals who will give spare parts that are original and come with a guarantee. Book now

Question 6

What should I keep in mind while availing the service from Urban Company?

Accepted Answer

While the service expert takes care all of your problem, here are a few things you should keep in mind: The professional is liable to give you the old spare part in case of the spare part replacement Do ask the professional for job card for the work done, it will contain information of the repair work and spare part used. Book now

Question 7

Is there a service guarantee?

Accepted Answer

Yes. Urban Company offers a 30 days service guarantee on the work done by the microwave repair professional. Book now

Question 8

What happens if I am not happy with the service?

Accepted Answer

In case you are not happy about the service delivered by the professional, please give us a call on the customer care support numbers listed on the app or the website. We will find the best possible solution for the problem. Book now

Question 9

Can I book the service on a weekend?

Accepted Answer

You can book the service on any day of the week and at a time that is convenient to you. We give you the option to select a time bracket and the professional calls you before the service to confirm the time. Book now

Question 10

Why does not microwave not heat the food?

Accepted Answer

The high voltage powers the magnetron to heat the food. If the diode in the microwave burns out and malfunctions, it will not heat the magnetron. This prevents the microwave from heating the food. Book now

Question 11

How can I maintain my microwave?

Accepted Answer

Here are a few tips that can help maintain your microwave: Leave the repair to the experts Keep the interior of the microwave clean Always close the door carefully and lightly Use the preset cooking buttons and follow the instructions given in the manual Never run the microwave empty Use microwave safe plates and dishes only Book now

Question 12

Is microwave really bad for health?

Accepted Answer

There is a debate and relevant points on both sides. While the microwave does kill certain nutrients present in the vegetables and works on using wave energy, there is more merit than just eating healthy food instead of concentrating on ways to cook. It is at the end of the day great innovation, amazing convenience and also sometimes nutritiously advantageous to boot. Book now

Question 13

Do you also provide microwave cleaning?

Accepted Answer

We currently do not provide microwave cleaning services. You can check with the microwave repair expert to give you tips to maintain and clean your microwave properly. You can also check out the Urban Company blog for tips on cleaning the microwave. Book now

Question 14

The turntable of microwave is not turning. What do I do?

Accepted Answer

If the turntable in your microwave is not turning or making an unpleasant noise, here is what you do: Check if it is centered and placed right Check if it is placed on the right side up Check for food/debris or anything else around the area of the “wheel” on which the table turns Some microwaves also have turntable on/off feature. Check if it is off Book now

Question 15

How can I trust the microwave repair professionals on Urban Company?

Accepted Answer

All microwave repair professionals on Urban Company come with years of experience and background checks. They also have their detailed profile available on the app or the website along with references/testimonials that can help you in trusting them. Book now

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