
Sahu Nagar, RPJ5+7X3, Upali Burj Area, Vijayapura, Karnataka 586101, India
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Native Water Purifier
4.84
118K reviews

Native M2
4.82 (48K reviews)
₹18499

Native M1
4.85 (70K reviews)
₹14999

Native UPS for M2
4.86 (536 reviews)
₹1999
Customer reviews
Nayeem NS
Jul 9, 2025
5
When he scan the error he is getting barcode already registered..it shows cannot scan this again already product is registered on 20 june with name of hafizur rehaman.... Called to help and Mr. Arun from UC advise to put last 4digits of barcode with your coice and it worked..this...
read moreV Lokesh
Jul 8, 2025
5
I booked the water purifier without checking the size. It's not fitting in my kitchen. Because of this urban people issued me a full refund. And they are taking back the purifier. It helped me a lot. Refund not credited yet but they assured me the amount will be credited 3 to 5 w...
read moreJay Dindorkar
Jul 9, 2025
5
Very smooth installation. Person visited was knowledgeable and humble. Explained everything very clearly. Completed job within time....
read moreVinay
Jul 9, 2025
5
Very good installation, he explained everything very well. Has good understanding of installation. Great....
read moreBabuli Mohan Sethi
Jul 5, 2025
5
The plumber guy was so humble and genuine. He explained each tiny detail to us and made us aware of all techniques we should follow in using the purifier. He was knowledgeable and he installed it very cleanly....
read moreRamnathan
Jul 8, 2025
5
Super excited to have this service partner working with us. Thank you urban clap for this wonderful experience ...
read moreRajesh Agarwal
Jul 4, 2025
5
Mr. Gauri Shankar was very professional, humble, well equipped and soft spoken. He completed the entire process very quickly and explained each and every process. ...
read moreSushovan
Jul 4, 2025
5
- Punctual (even if he visited from 1.5hrs from hours away) - Professional (knows the product very well) - Clear communication (important DOs / DONTs, risks are clearly highlighted) - Positive attitude overall. Very happy with the service....
read more
Reviewed on Amazon
Pinkesh Soni
Jul 7, 2025
5
Good product. Good service support. Descent water quality. Tab could have been better. It’s too delicate to handle. Think about alternative and replace it if possible....
read more
Reviewed on Amazon
Govardhanreddy
Jul 7, 2025
5
Why did you pick this product vs others?: I have always preferred to encourage new standard products same as first IQOO phone buyer, and my belief never dies with these standards. Very nice product....
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Why is TDS controllers/ Taste adjuster bad?
TDS controllers (also referred as TDS booster, adjuster, or taste adjuster) mix untreated water back into purified RO water to increase TDS levels. This can reintroduce harmful contaminants like lead, arsenic, bacteria, and microplastics—making your water unsafe, even if it tastes better.
Why don’t we use TDS controller/ Taste adjuster?
At Native, we believe 100% of your drinking water should be fully purified. That's why we never use MTDS. All your water passes through the RO membrane, and only after full purification do we add back essential minerals like calcium and magnesium—nothing else
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
Smart machines at affordable price: Real time TDS & filter life tracking
4.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
5.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
About our RO Water Purifiers
TruWater Premium
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 9 liters
3.
MTDS: Retain essential minerals in water
4.
6 stage purification process: RO+UV+UF
5.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Smart features: Real time water quality & filter life tracking
3.
Large tank capacity: 9 liters
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
6 stage purification: RO+UV+UF
6.
Installation: Delivery & free installation within 2 days of request
TruWater Elite
1.
Installation: Delivery & free installation within 2 days of request
2.
Smart features: Real time water quality & filter life tracking
3.
MTDS: Retain essential minerals in water
4.
Large tank capacity: 10 liters
5.
Trial Policy: No questions asked return policy within 7 days of installation
6.
Goodness of copper & alkaline water
7.
7 stage filtration and purification: RO+UV+UF+Copper
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