
Maldah, West Bengal, 732101
Native Water Purifier
4.84
139K reviews







Models
Native M1
4.85 (84K reviews)
₹14,999
Native M2
4.82 (56K reviews)
₹18,499
Native UPS for M2
4.87 (686 reviews)
₹1,399
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Frequently asked questions
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
Native Water Purifier in Maldah, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
You are here
Customer reviews
4.84
139K reviews
★ 5
130K
★ 4
5K
★ 3
1K
★ 2
735
★ 1
3K

Abhishek
August 2025 • Uma Roy Sarani, Uttar Ramchandrapur, West Bengal 732101, India
5
The behaviour and work of the technician is too good

Debashish
August 2025 • Gazole, Rangabhita, West Bengal 732124, India
5
Excellent work .

Sashi
September 2024 • Malda, West Bengal 732101, India
5
Very good

Badsha
July 2025 • India
5
Nice experience

Tara
August 2025 • West Bengal 732101, India
5
Very skilled good and helpful.

Dr
October 2024 • Sunny Park, Malda, West Bengal 732101, India
5
Good service....decent behaviour...
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
4.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
5.
Smart machines at affordable price: Real time TDS & filter life tracking
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
MTDS: Retain essential minerals in water
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification process: RO+UV+UF
5.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Premium Smart
1.
Smart features: Real time water quality & filter life tracking
2.
6 stage purification: RO+UV+UF
3.
Installation: Delivery & free installation within 2 days of request
4.
MTDS: Retain essential minerals in water
5.
Large tank capacity: 9 liters
6.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Elite
1.
Large tank capacity: 10 liters
2.
Smart features: Real time water quality & filter life tracking
3.
7 stage filtration and purification: RO+UV+UF+Copper
4.
Goodness of copper & alkaline water
5.
MTDS: Retain essential minerals in water
6.
Trial Policy: No questions asked return policy within 7 days of installation
7.
Installation: Delivery & free installation within 2 days of request
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