Postmaster, Post Office HUBLI (HEAD OFFICE), DHARWAD, KARNATAKA (KA), India (IN)
Native Water Purifier
4.83
144K reviews
Models
Native M1
4.85 (87K reviews)
₹13,499
Native M2
4.82 (58K reviews)
₹16,999
Native UPS for M2
4.87 (723 reviews)
₹1,399
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Frequently asked questions
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
Native Water Purifier in Karnataka_Central, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
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Customer reviews
4.83
144K reviews
★ 5
135K
★ 4
5K
★ 3
1K
★ 2
760
★ 1
3K
Sindhu
August 2025 • India
5
Good job
Nagashree
July 2025 • Tilakwadi, Belagavi, Karnataka 590006, India
5
Knowledge person, quite impressive
Cv
August 2025 • Ballari, Karnataka 583104, India
5
Excellent service and communication etc all is very good
Amit
July 2025 • Karnataka 590002, India
5
Everything is good just was delayed by a day but overall good experience
Omkar
July 2025 • Belagavi, Karnataka 591108, India
5
Excellent Service by Omkar!More than Excellent bcoz when the installation was going on I fell on terrace and found out that I had a fracture. The executive took me to hospital leaving his work and Support me in hard time.He came back finished his work and then went back. I m so humbled by his Service and kind nature. Thanks to Urban company for appointing such a great employee. Thank Omkar sir. Thank you is indeed a small word. Greatful to u always sir.
Anjani
August 2025 • Ballari, Karnataka, India
5
Good behaviour and well informed people. Had a good installation experience.
Pradeep
August 2025 • India
5
The only thing is that the installation is delayed by 4 days. I wish the product was installed the next day when it is delivered.
Sana
September 2025 • Hosapete, Karnataka 583201, India
5
Excellent service by Md.Shahid very professional and punctual at work and service and neatly he has fixed the purifier.
Dhruvaraj
July 2025 • Karnataka 583119, India
5
Best service good communication, best knowledge about water purifiers.
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
MTDS: Retain essential minerals in water
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Large tank capacity: 9 liters
4.
Installation: Delivery & free installation within 2 days of request
5.
6 stage purification process: RO+UV+UF
TruWater Premium Smart
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Large tank capacity: 9 liters
3.
Installation: Delivery & free installation within 2 days of request
4.
MTDS: Retain essential minerals in water
5.
Smart features: Real time water quality & filter life tracking
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
Smart features: Real time water quality & filter life tracking
2.
7 stage filtration and purification: RO+UV+UF+Copper
3.
Large tank capacity: 10 liters
4.
Installation: Delivery & free installation within 2 days of request
5.
Goodness of copper & alkaline water
6.
MTDS: Retain essential minerals in water
7.
Trial Policy: No questions asked return policy within 7 days of installation
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