
62, near Radha Krishn Mandir, Katju Nagar, Gandhi Nagar, Ratlam, Madhya Pradesh 457001, India
Native Water Purifier
4.83
144K reviews







Models
Native M1
4.85 (87K reviews)
₹13,499
Native M2
4.82 (58K reviews)
₹16,999
Native UPS for M2
4.87 (723 reviews)
₹1,399
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Transparent Pricing

Frequently asked questions
What is the 7 day trial?
We provide a no questions asked return policy within 7 days of installation of the RO
What all is included when I purchase a TruWater RO?
Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation)
What are the installation charges and what items are covered in installation?
a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost.
What is the maximum TDS for which TruWater purifier will work?
Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease)
What are the AMC charges?
We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199
Do you offer any EMI option?
Yes, we offer No Cost EMI option up to 6 month
How does TruWater machine help me reduce water wastage?
Machine comes with an extendable pipe to reuse water for other applications
Is there a minimum height of the water tank?
Yes, your tank must be at least 10 feet above the ground
What are the dimensions of the machine?
TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format)
Will UC charge for uninstallation of my old RO?
No, uninstallation of old RO will be provided free of cost
Native Water Purifier in Ratlam, India
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite. After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
You are here
Customer reviews
4.83
144K reviews
★ 5
135K
★ 4
5K
★ 3
1K
★ 2
760
★ 1
3K

Santosh
August 2025 • Madhya Pradesh 457001, India
5
Very nice behavior and good knowledge

Tanay
July 2025 • India
5
Service was great

Ashish
June 2025 • Ratlam, Madhya Pradesh 457001, India
5
good 👍

Deepak
October 2024 • , road, Industrial Area, Ratlam, Madhya Pradesh 457001, India
5
Good and proper installation and also good behavior

Sourabh
August 2025 • 82CV+Q3M, Gurjar Mohalla, Bohra Baakhal, Ratlam, Madhya Pradesh 457001, India
5
good sar vice

Vishal
October 2024 • Madhya Pradesh 457001, India
5
I wanted to tell you how much I appreciate the quality of your work. I can tell you take pride in it, which shows in your deliverables nice behaviour and friendly explain everything good communication. Thank you❣️❣️

Sourabh
March 2025 • Barwad, Madhya Pradesh 457001, India
5
All things are done by proper way . Thanks for on time service

Vijay
May 2025 • Ratlam, Madhya Pradesh 457001, India
5
Good Service provide

Priti
July 2025 • Madhya Pradesh 457001, India
5
Excellent service by install guy, keep it up guys
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
2.
Smart machines at affordable price: Real time TDS & filter life tracking
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
MTDS: Retain essential minerals in water
2.
Installation: Delivery & free installation within 2 days of request
3.
6 stage purification process: RO+UV+UF
4.
Large tank capacity: 9 liters
5.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Premium Smart
1.
Smart features: Real time water quality & filter life tracking
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
6 stage purification: RO+UV+UF
4.
Large tank capacity: 9 liters
5.
Installation: Delivery & free installation within 2 days of request
6.
MTDS: Retain essential minerals in water
TruWater Elite
1.
Large tank capacity: 10 liters
2.
7 stage filtration and purification: RO+UV+UF+Copper
3.
Goodness of copper & alkaline water
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
MTDS: Retain essential minerals in water
6.
Installation: Delivery & free installation within 2 days of request
7.
Smart features: Real time water quality & filter life tracking
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Serving in
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Valsad, India•
Maldah, India•
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Kota, India•
Udaipur, India•
Gorakhpur, India•
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Kalaburgi, India•
Nalanda, India•
Mysore, India•
Ratlam, India•
Nagpur, India•
Prayagraj, India•
Murud (Raigad)•
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Kanpur, India•
Thiruvananthapuram, India•
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Amritsar, India•
Nanded, India•
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Mumbai, India•
Satara, India•
BENGALURU RURAL•
Krishnagiri, India•
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Agra, India•
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